Republican Senators Introduce SECURE IT Act

Yesterday Senator John McCain (R-AZ) introduced the Strengthening and Enhancing Cybersecurity by Using Research, Education, Information, and Technology Act of 2012 (SECURE IT Act). The bill’s cosponsors include Senators Kay Bailey Hutchison (R-TX), Chuck Grassley (R-IA), Saxby Chambliss (R-GA), Lisa Murkowski (R-AK), Dan Coats (R-IN), Ron Johnson (R-WI), and Richard Burr (R-NC).

In a hearing in the Senate Committee on Homeland Security and Governmental Affairs last month, Senator McCain expressed procedural and substantive concerns about the “Cybersecurity Act of 2012,” S. 2105, which was sponsored by Senators Joseph Lieberman (I-CT), Susan Collins (R-ME), Dianne Feinstein (D-CA), and John D. Rockefeller, IV (D-WV), and he announced his intention to put forward a competing cybersecurity bill.

One of the main differences between the two bills is the amount of government regulation they envision. The Cybersecurity Act of 2012 proposes that the Department of Homeland Security (DHS) make risk-based designations of covered critical infrastructure (CCI) and establish cybersecurity performance requirements for CCI, in consultation with the CCI owners and operators. The SECURE IT Act, on the other hand, does not propose any government regulation of privately owned critical infrastructure, nor does it include identification or designation of such infrastructure. In a statement released yesterday by the co-sponsors of the SECURE IT Act, Senator Murkowski emphasized that the bill employs “a partnership approach between the government and private entities.”

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Class Action Filed Following Zappos Data Breach

A putative class action was filed on Monday against Amazon.com following an online hacking attack that potentially compromised the personal information of up to 24 million customers of its online shoe retailer Zappos.com.  An email sent to customers from Zappos.com’s CEO on Sunday assured users that full credit card information and other payment information was not impacted, but stated that names, email address, billing and shipping addresses, phone numbers, the last four digits of credit card numbers, and/or cryptographically scrambled passwords (but not actual passwords) may have been improperly accessed.

The complaint, filed in the United States District Court for the Western District of Kentucky (the location of the purportedly compromised servers), includes claims for violation of the Fair Credit Reporting Act, negligence, and invasion of privacy.  The complaint alleges that the named plaintiff and proposed class members now are subject to a heightened risk of identity theft and will have to spend time changing the passwords on their Zappos.com accounts as well as other accounts with the same or similar passwords.

Amendments to California, Illinois Data Breach Laws Now in Effect

As we've previously noted (here and here), California and Illinois recently enacted amendments to their data security breach notification laws.  The amendments took effect this week. 

California’s changes are the more notable.  For example, businesses that are required by California’s breach notice statute to notify more than 500 California residents now must also notify the state attorney general.  Although more than a dozen states have laws with similar regulator notice requirements, California’s is unique in that it requires the notice to be submitted electronically.  The California attorney general has created an online reporting form that seeks basic information about the incident and a sample copy of the notice letter that is provided to individuals. 

Also noteworthy is the fact that both laws now require that notices to individuals contain specific contents, including, for example, the contact information for major consumer credit reporting agencies.  California’s law requires that the individual notice be written in “plain language,” another unprecedented requirement in this area. 

Federal Appeals Court: Risk of ID Theft Does Not Confer Standing for Data Breach Suit

Employees whose personal information might have been accessed in a data breach cannot sue the breached company in federal court based only on the possibility that the breach might lead to identity theft, a federal appeals court ruled Monday.

The case, Reilly v. Ceridian Corporation, is a proposed class action brought by employees whose companies used Ceridian Corporation to process company payrolls. An unknown hacker breached Ceridian’s firewall in December 2009, potentially gaining access to payroll information such as names, Social Security numbers, birth dates and bank account numbers. However, the lawsuit did not allege that the hacker actually accessed, copied, or misused the data. Instead, the plaintiffs based their claim on their allegedly increased risk of identity theft, their emotional distress, and the credit-monitoring costs they incurred.

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Congress Continues to Ponder Data Security Legislation

Sen. John Rockefeller (D-WV), chair of the Senate Commerce Committee, is still working to reach consensus on the data security bill that he and Sen. Mark Pryor (D-AR) introduced in June.  A scheduled markup was canceled in September, and the committee decided not to consider the bill at yesterday’s executive session.  Nonetheless, a spokesman for Sen. Pryor said Tuesday that lawmakers are “hoping to resolve any disagreements so the bill can be on a December markup.”

The bill, S. 1207, requires firms to establish information security policies for safeguarding personal information and to provide notice in the event of a security breach. Sens. Rockefeller and Pryor are reportedly reworking the bill in the hopes of securing bipartisan support.  A draft amendment circulated last week would, among other things:

  • expressly exempt entities that are subject to information security requirements under the Gramm-Leach-Bliley Act, HIPAA or HITECH, or the Communications Act;
  • delete special requirements for information brokers;
  • restrict the remedies available to state attorneys general when bringing suit on behalf of state residents; and
  • expand the definition of “personal information” to include unique biometric data and information about an individual when combined with authentication credentials for any financial account, but eliminate the FTC’s ability to modify the definition.

As we previously discussed, data security remains a subject of interest in both chambers of Congress.  Three other data security bills were approved by the Senate Judiciary Committee in September. Rep. Mary Bono Mack (R-CA) met with other lawmakers yesterday to discuss her breach notification bill and is confident that the legislation has enough support to pass the House Energy and Commerce Committee in the next few weeks, although the decision to schedule a full committee markup will be up to committee chairman Rep. Fred Upton (R-MI).

First Circuit Holds That Mitigation Costs Are Sufficient To Support Claims in Card Breach Case

Reversing the decision of the lower court, the U.S. First Circuit Court of Appeals recently held in Anderson v. Hannaford Bros. Co. that under Maine law, claims for breach of contract and negligence can be premised on the cost of replacing credit/debit cards whose numbers had been breached and the cost of credit insurance where the card numbers had been intentionally stolen by sophisticated thieves who actually used that data for fraudulent purposes.  In reaching this conclusion, the court’s novel opinion differentiated numerous cases in which courts have held that similar claims of damages were insufficient to allow cases to move forward.  Although reaching a novel result, the First Circuit decision in Hannaford might have limited effect on future litigation because of the rather unique fact pattern on which the court of appeals’ opinion rests.

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SEC's Division of Corporation Finance Issues Guidance on Disclosing Cybersecurity Risks

By David Fagan & Steve Satterfield

Yesterday, the SEC’s Division of Corporation Finance issued a guidance document regarding public companies’ disclosure obligations relating to cybersecurity risks and breaches.  The guidance responds to a request by Sen. Jay Rockefeller that the SEC clarify its position on this increasingly important issue. 

The Division noted that as companies have turned to digital technologies to conduct their operations, cybersecurity risks--and incidents--have increased.  Although there is no disclosure requirement under the federal securities laws that specifically addresses cybersecurity, the Division explained that existing regulations may require disclosure of cyber risk assessments and the costs stemming from incidents.  It is important to note, as the Division does, that this is guidance, not a rule, regulation, or order (as some headlines have suggested).

We provide an overview of the guidance after the jump.  For additional information please see this E-Alert prepared by members of our Global Privacy & Data Security and Securities & Corporate Finance practice groups. 

 

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Senate Judiciary Committee Passes Breach Notices Bills

Yesterday, the Senate Judiciary Committee approved legislation introduced by Committee Chairman Patrick Leahy (D-VT) (S. 1151) that would require firms to develop comprehensive data security programs and would impose a federal breach notice obligation on firms.  The same day, the Committee also approved amended versions of breach notification measures introduced by Sen. Dianne Feinstein (D-CA) (S. 1408) and Richard Blumenthal (D-CT) (S. 1535).  All three bills were approved by the Committee along party lines.

As we have discussed in previous posts, S. 1151 would require business entities to develop a data privacy and security plan for protecting sensitive personally identifiable information, require agencies and business entities to notify U.S. residents in the event of a security breach involving such information, and impose criminal penalties for intentionally and willfully failing to provide notice of a security breach.  Yesterday, through an amendment offered by Sen. Al Franken (D-MN), the Committee added a data minimization principle to S. 1151.  The original version of the bill also contained separate privacy requirements for data brokers, but a substitute amendment deleting that title was adopted by the Committee last Thursday. 

Separate data security bills authorized by Sens. Feinstein and Blumenthal were approved by the Committee yesterday during the same meeting.  The breach notification components of both bills share certain similarities with S. 1151:

  • The Senate bills define personal information to include certain data elements that are not covered in Rep. Mary Bono Mack’s (R-CA) breach notice legislation (H.R. 2577).  It would cover, for example, an individual’s name plus biometric data or an individual’s name plus both the person’s date of birth and his or her mother’s maiden name.
  • The bills would relieve businesses from the obligation to notify consumers if there is no significant risk of harm to individuals, but would require businesses to document their risk of harm analysis in a written risk assessment submitted to law enforcement.
  • The legislation would give the Attorney General the primary enforcement role, but would authorize the Federal Trade Commission to craft rules as to appropriate data security controls and safeguards.  In contrast, H.R. 2577 would give the FTC the primary enforcement role.

Senator Feinstein’s bill is limited to breach notification obligations and does not include information security requirements.  (More details about Senator Feinstein’s bill, as introduced, are available here.)  Sen. Blumenthal’s legislation goes beyond S. 1151 in important respects:  as we discussed here, S. 1535 would authorize private rights of action -- with attendant substantial civil penalties -- for individuals to pursue in the event they are aggrieved by a violation of the Act’s data security protections or breach notification requirements.  Senator Blumenthal’s legislation also would limit the ability of businesses to direct disputes to arbitration in advance of a breach.  And, the bill would impose criminal penalties for certain online data collection practices conducted without the consent of individuals.

The version of S. 1151 approved by the Committee also includes an amendment proposed by Sen. Chuck Grassley (R-IO), which clarified that the definition of “exceeds authorized access” in the Computer Fraud and Abuse Act does not include violations of Internet terms of service agreements or employment agreements restricting computer access.  

While the Committee’s actions advances these pieces of legislation, it does little to clarify the landscape and prospects for data security legislation in this term.  There remain at least eight separate active legislative proposals in the House and Senate.  Barring dramatic developments, it seems unlikely that the Congress will resolve these various proposals and gain consensus over a single piece of legislation as we move into an election year. 

Senate Judiciary Committee Weighs Data Security Legislation

Last Thursday, the Senate Judiciary Committee began its consideration of the several pending data security bills by marking up S. 1151, the legislation introduced by Sen. Patrick Leahy (D-VT). 

S. 1151 would require business entities to develop a data privacy and security plan for protecting sensitive personally identifiable information, require agencies and business entities to notify U.S. residents in the event of a security breach involving such information, and impose criminal penalties for intentionally and willfully failing to provide notice of a security breach.

The original version of the bill also contained separate privacy requirements for data brokers, but a substitute amendment deleting that title was adopted by the Committee on Thursday.  The panel also accepted an amendment proposed by Sen. Chuck Grassley (R-IO), which clarified that the definition of “exceeds authorized access” in the Computer Fraud and Abuse Act does not include violations of Internet terms of service agreements or employment agreements restricting computer access, and a separate manager’s amendment which limited civil liability and penalties.

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Blumenthal Introduces Data Protection and Breach Notice Legislation.

As The Hill and other news outlets are reporting, Sen. Richard Blumenthal (D-CT) — who previously was one of the most active state attorneys general on privacy and data security issues before joining the Senate in 2011 — has introduced data protection legislation. This will be the eighth breach notification bill introduced on Capitol Hill during the 113th Congress.

The breach notification components of Sen. Blumenthal’s draft bill share some similarities with legislation introduced by Sen. Patrick Leahy (D-VT) (S. 1151):

  • The legislation would give the Attorney General the primary enforcement role, but would authorize the Federal Trade Commission to craft rules as to appropriate data security controls and safeguards.
  • Notice to the FBI and Secret Service would be required within 14 days of discovering a breach and 48 hours before notifying any individuals for any breach involving a certain number of individuals or a database of a certain size.
  • Businesses would be require to notify individuals of a breach without unreasonable delay, but in any event within 60 days of discovering a breach.
  • Like S. 1151, the Blumenthal legislation would relieve businesses from the obligation to notify consumers if there is no significant risk of harm to individuals, but would require businesses to document their risk of harm analysis in a written risk assessment submitted to law enforcement.

However, there apparently are a number of significant differentiators between Senator Blumenthal’s draft legislation and the other bills that have circulated. These include providing a private right of action -- with attendant substantial civil penalties -- for individuals to pursue in the event they are aggrieved by a violation of the Act's data security protections or breach notification requirements.  The draft bill also would create a presumption of commonality for class certification purposes and limit the ability of businesses to direct disputes to arbitration in advance of a breach. And, the bill would impose criminal penalties for certain online data collection practices conducted without the consent of individuals.

California Amends Breach Notice Law; Requires Notice to State AG

Earlier this week, California Governor Jerry Brown signed into law an amendment to California’s breach notice law (S.B. No. 24).  Former Governor Arnold Schwarzenegger vetoed similar legislation in 2008, 2009, and 2010. 

As Inside Privacy noted when the legislation first moved through the California Senate on April 14, the legislation will amend California’s existing security breach notification requirements by:

  • Requiring businesses subject to California’s security breach notification law to send an electronic copy of a breach notification to the California Attorney General, if more than 500 Californians are affected by a single breach.
  • Establishing standard content requirements for data breach notifications to California residents, including the type of information breached, the date of the breach, and a toll-free telephone number of major credit reporting agencies; and
  • Clarifying that a covered entity under the Health Insurance Portability and Accountability Act of 1996 that complies with applicable breach notice requirements will be deemed to comply with the new content requirements for breach notifications in California.

The new law goes into effect January 1, 2012.  It makes California one of more than a dozen states that require notice to state regulators in the event of a breach that triggers notification to individuals, with some variation among the states with respect to the threshold of affected individuals that triggers notice to the regulator.

The bill’s author, California Senator Joe Simitian (D-Palo Alto), was the original sponsor of California’s landmark data breach notification law, first enacted in 2003.  California’s breach notice bill has been amended on prior occasions, including a 2007 amendment that added health information to the type of data that may trigger a notification obligation.

Feinstein Introduces Breach Notice Bill; Senate Committee May Consider Breach Notice Proposals Shortly

For the fifth consecutive session of Congress, Sen. Dianne Feinstein (D-CA) has introduced legislation that would establish a federal data breach notification standard.  Sen. Feinstein’s legislation — the Data Breach Notification Act of 2011 (S. 1408) — is one of a number of breach notice proposals circulating on Capitol Hill that would preempt state breach notice laws and replace them with a federal standard.  In the Senate alone, Sens. Jay Rockefeller (D-WV) and Mark Pryor (D-AR) have introduced the Data Security and Breach Notification Act of 2011 (S. 1207), and Sen. Patrick Leahy has introduced the Personal Data Privacy and Security Act of 2011 (S. 1151). 

We have heard from several sources that Sen. Rockefeller, Chairman of the Senate Committee on Commerce, Science & Transportation, is planning to markup S. 1207 in the near future.  And last week, the House Subcommittee on Commerce, Manufacturing, and Trade marked up and voted to report the SAFE Data Act (H.R. 2577) (introduced by Rep. Mary Bono Mack (R-CA)) to the full House Energy & Commerce Committee. 

Unlike many of the breach bills that are circulating, Senator Feinstein’s bill is limited to breach notification obligations and does not include information security requirements.  Generally, S. 1408 is much more similar to the breach notice provisions of S. 1151 (Leahy) than S. 1207 (Rockfeller/Pryor) or H.R. 2577 (Bono Mack).

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House Subcommittee Approves Bono Mack Breach Notification Legislation

By David Fagan and Libbie Canter

Yesterday, the House Subcommittee on Commerce, Manufacturing, and Trade voted to report the Secure and Fortify Electronic Data Act (H.R. 2577) — the SAFE Data Act — to the full House Energy & Commerce Committee, moving the legislation one step closer to passage. The legislation creates a national breach notification standard that would preempt the 46 state laws (plus District of Columbia and Puerto Rico laws) that presently require entities to notify consumers of breaches of their personal information.

The legislation was introduced formally on July 19 by Rep. Mary Bono Mack (R-CA) and was approved by the Subcommittee by a voice vote that appeared to track party lines. Rep. Bono Mack had circulated a discussion draft of the SAFE Data Act last month that we discussed here.

Prior to voting the bill out of the Subcommittee, members considered several amendments to the legislation, focusing in particular on issues relating to the rulemaking authority of the Federal Trade Commission and the scope of the definition of personal information. The Subcommittee took the following actions on proposed amendments:

  • It approved an amendment offered by Rep. Bobby Rush (D-IL) that is intended to clarify that the Act's information security obligations apply to paper records in addition to electronic records. 
  • It approved an amendment offered by Reps. Marsha Blackburn (R-TN) and Pete Olson (R-TX) that appears designed to make it more difficult for the Federal Trade Commission to expand the definition of personal information. Prior to the amendment, the bill expressly authorized the FTC to modify the definition of personal information through an Administrative Procedures Act rulemaking process.

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Commission Launches Enforcement Proceedings Against 20 Member States on "Cookie" Rules

On July 19, 2011, the European Commission announced that it sent formal requests for further information to 20 Member States regarding their failure to implement the EU's new package of telecoms rules.  The rules, which include amendments to the E-Privacy Directive to create new consent requirements for the use of most web cookies, were required to be enacted by the Member States by May 25, 2011.

On 19 July, 2011, the European Commission announced that it sent formal requests for further information to 20 Member States regarding their failure to implement the EU's new package of telecoms rules.  The rules, which include amendments to the E-Privacy Directive (http://eur-lex.europa.eu/LexUriServ/LexUriServ.do?uri=OJ:L:2009:337:0011:0036:EN:PDF) to create new consent requirements for the use of most web cookies, were required to be enacted by the Member States by 25 May, 2011.
As we described here (http://eur-lex.europa.eu/LexUriServ/LexUriServ.do?uri=CONSLEG:2002L0058:20091219:EN:PDF) previously, the problem is that in many Member States the new measures have been delayed over questions regarding how such consent requirements and breach notifications will work in practice.  Some Member States are also clearly hoping that new browser settings will be developed in order to obtain adequate user consents.  Meanwhile other Member States have implemented the new rules but subsequently also adopted a cautious stance over enforcement of the new rules.  As we reported previously (http://www.insideprivacy.com/international/united-kingdom/on-first-day-of-new-uk-cookie-rules-ico-issues-a-1-year-moratorium-on-enforcement/), the UK's rules are now in force, but the UK ICO added on the legislation's first day that it would not substantively enforce the new cookie rules until May 2012.  Although the UK does not appear to be in the firing line, the Commission is clearly taking a dim view of such ongoing concerns.  It is unusual for enforcement proceedings to be launched so quickly and against so many Member States.
The Commission has taken other recent actions in relation to the e-Privacy amendments.  Fearing the birth of new divergences in national laws as they languish in the legislatures, on 14 July, 2011, Commissioner Neelie Kroes launched a new consultation on how the new data breach notification requirements for electronic communication service providers should be carried out in practice.  The consultation (http://ec.europa.eu/information_society/policy/ecomm/library/public_consult/data_breach/index_en.htm) will focus on the circumstances that trigger a data breach notification obligation, the practical procedures that should be followed when making a notification, and the information that such notifications will include.  Responses can be submitted until September 9, 2011.

As we described here previously, the new measures have been delayed in many Member States over questions regarding how such consent requirements and breach notifications will work in practice.  Some Member States are also clearly hoping that new browser settings will be developed in order to facilitate adequate user consents.  Meanwhile, other Member States have implemented the new rules but subsequently also adopted a cautious stance over enforcement of the new rules.  As reported previously, the UK's rules are now in force, but the UK ICO has indicated that it will not substantively enforce the new cookie rules until May 2012.  Although the UK does not appear to be in the firing line, the Commission is clearly taking a dim view of such ongoing concerns.  It is unusual for enforcement proceedings to be launched so quickly and against so many Member States.

This enforcement action comes on the heels of other significant Commission activity in relation to the e-Privacy amendments.  On July 14, 2011, Commissioner Neelie Kroes launched a new consultation on how the new data breach notification requirements for electronic communication service providers should be carried out in practice.  The consultation will focus on the circumstances that trigger a data breach notification obligation, the practical procedures that should be followed when making a notification, and the information that such notifications will include.  Responses can be submitted until September 9, 2011.

Flurry of Privacy Bills Introduced in Congress; More to Come?

In light of the number of privacy and data security-related bills currently being considered by Congress, we thought it might be helpful to provide a roundup of the legislation introduced or circulated to date:

Comprehensive privacy legislation:

  • BEST PRACTICES Act, H.R. 611 (Rep. Rush): introduced Feb. 10, 2011.  Referred to the House Subcommittee on Commerce, Manufacturing, and Trade. 
  • Commercial Privacy Bill of Rights Act of 2011, S. 799 (Sens. Kerry and McCain):  introduced Apr. 12, 2011.  Referred to the Senate Committee on Commerce, Science, and Transportation.
  • Consumer Privacy Protection Act of 2011, H.R. 1528 (Reps. Stearns, Matheson, Bilbray, and Manzullo):  introduced Apr. 13, 2011.  Referred to the House Subcommittee on Commerce, Manufacturing, and Trade. 

Do Not Track:

  • Do Not Track Me Online Act, H.R. 654 (Rep. Speier):  introduced Feb. 11, 2011.  Referred to the House Subcommittee on Commerce, Manufacturing, and Trade. 
  • Do-Not-Track Online Act of 2011, S. 913 (Sen. Rockefeller): introduced May 9, 2011.  Referred to the Senate Committee on Commerce, Science, and Transportation. 

Children’s privacy:

  • Do Not Track Kids Act of 2011, H. R. 1895 (Reps. Markey and Barton):  introduced May 13, 2011.  Referred to the House Committee on Energy and Commerce. 

Data security and breach notification:

  • Data Accountability and Trust Act, H.R. 1707 (Reps. Rush, Barton, and Schakowsky):  introduced May 4, 2011.  Referred to the House Committee on Energy and Commerce. 
  • Data Accountability and Trust Act of 2011, H.R. 1841 (Reps. Stearns and Matheson): introduced May 11, 2011.  Referred to the House Committee on Energy and Commerce. 
  • Personal Data Privacy and Security Act of 2011, S. 1151 (Sens. Leahy, Schumer, Cardin, and Franken):  introduced June 7, 2011.  Referred to the Senate Committee on the Judiciary. 
  • Secure and Fortify Electronic Data Act, H.R. ___ (Rep. Bono Mack): discussion draft released June 13, 2011.  Hearing held by the House Subcommittee on Commerce, Manufacturing, and Trade.
  • Data Security and Breach Notification Act, S. 1207 (Sens. Pryor and Rockefeller): introduced June 15, 2011.  Referred to the Senate Committee on Commerce, Science, and Transportation. 

Geolocation privacy:

  • Geolocation Privacy and Surveillance Act, H.R. 2168 (Reps. Chaffetz and Goodlatte): introduced June 14, 2011.  Referred to the House Committee on the Judiciary and the House Committee on Intelligence (Permanent Select). 
  • Geolocation Privacy and Surveillance Act, S. 1212 (Sen. Wyden): introduced June 15, 2011.  Referred to the Senate Committee on the Judiciary. 
  • Location Privacy Protection Act of 2011, S. 1223 (Sens. Franken and Blumenthal): introduced June 16, 2011.  Referred to the Senate Committee on the Judiciary. 

ECPA:

  • Electronic Communications Privacy Act Amendments Act of 2011, S. 1011 (Sen. Leahy):  introduced May 17, 2011.  Referred to the Senate Committee on the Judiciary. 

Financial privacy:

  • Financial Information Privacy Act of 2011, H.R. 653 (Reps. Speier, Hastings, and Filner): introduced Feb. 11, 2011.  Referred to the House Subcommittee on Financial Institutions and Consumer Credit. 

Rep. Bono Mack Circulates Data Security Bill in Advance of Subcommittee Hearing

by David Fagan, Libbie Canter, and Josephine Liu

The House Subcommittee on Commerce, Manufacturing and Trade held a hearing yesterday on draft data security legislation authored by Chairwoman Mary Bono Mack (R-CA).  The hearing was very well attended with significant substantive engagement by Subcommittee members on both sides of the aisle — an indication that the Subcommittee and the broader House Energy and Commerce Committee are committed to moving data security legislation this year.  To that end, it is worth noting that while the House last year passed legislation drafted by Rep. Bobby Rush (D-IL) — which was re-introduced earlier this year, along with a similar legislation from Rep. Cliff Stearns (R-FL) — Rep. Bono Mack’s legislation, the Secure and Fortify Electronic Data Act, or SAFE Data Act, is expected now to form the basis for legislation in the House this year.

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House Subcommittee Holds Data Security Hearing

Yesterday, the House Subcommittee on Commerce, Manufacturing and Trade held its second hearing on data security in the past month.  The hearing featured the testimony of top executives from Sony and Epsilon, companies that recently have been the victims of large-scale cyber attacks.  The hearing focused mainly on the specifics of the recent attacks, the companies' notification of affected individuals, and the steps the companies have since taken to improve the security of their networks.  The prospect of federal data security legislation was discussed briefly, however, and both the members and the witnesses agreed that such legislation would ease the burdens on businesses, which currently must navigate a complex (and sometimes inconsistent) terrain of state data security laws. 

As we have previously noted, two members of the Subcommittee, Reps. Rush and Stearns, have introduced comprehensive data security legislation in this Session.  At yesterday's hearing, Subcommittee Chairman Mary Bono Mack reaffirmed her intention to do the same.  In her opening statement, she explained that her bill would be based on three guiding principles: 

  • First, companies and entities that hold personal information must establish and maintain security policies to prevent the unauthorized acquisition of that data.
  • Second, information considered especially sensitive, such as credit card numbers, should have even more robust security safeguards.
  • Third, consumers should be promptly informed when their personal information has been jeopardized. 

It is unclear whether Rep. Bono Mack's bill will differ substantially from those introduced by Reps. Rush and Stearns (which are themselves very similar to each other).  But based on this brief statement, it appears that the bill might distinguish between the security requirements for different types of data, which neither the Rush nor the Stearns bill does. 

Illinois Bill Would Require Specific Contents for Breach Notification Letters

The Illinois legislature has passed a bill that would require data owners to include specific information in a letter notifying an Illinois resident of a data breach affecting that resident’s personal information.  The bill, which still must be signed by Governor Pat Quinn, would require notice letters to include “(i) the toll-free numbers and addresses for consumer reporting agencies, (ii) the toll-free number, address, and website address for the Federal Trade Commission, and (iii) a statement that the individual can obtain information from these sources about fraud alerts and security freezes.”  The bill would also require that the letters not include “information concerning the number of Illinois residents affected by the breach.”

Illinois would join several other states whose breach notice laws require consumer letters to include specific contents.   If Gov. Quinn signs the bill, its requirements would take effect next year.   

White House Releases Legislative Proposal on Cybersecurity

By David Fagan and Josephine Liu

The Obama Administration today sent Congress its long-awaited legislative proposal for improving U.S. cybersecurity.  The proposal is in the form of individual legislative amendments tackling various issues, packaged together as a comprehensive legislative framework.  As we previously discussed, cybersecurity is a subject of interest in both chambers of Congress.  Senate Majority Leader Harry Reid and six Senate committee chairs requested last July that President Obama provide input on cybersecurity legislative reforms; today’s proposal responds to that request. 

While the legislative proposals are extensive – the complete section-by-section analysis is, on its own, more than 20 pages – the following provisions are likely to be of particular interest for businesses operating in this space:

  • National data breach notification.  The proposals would seek to create, for the first time, a unified federal standard for notification to customers in the event of a security breach.  Specifically, business entities would be required to notify customers following the discovery of a security breach involving sensitive personally identifiable information, and also to notify law enforcement and national security authorities under certain circumstances.  These provisions would preempt the 47 existing state data breach notification laws, and would be enforced by the FTC and state attorneys general. 
  • Development of critical infrastructure cybersecurity plans.  DHS would work with industry, through a rulemaking process, to identify core critical infrastructure operators and specific risks.  An entity would not be designated as a critical infrastructure operator unless (1) disruption of the entity’s operations would have a debilitating effect on national security, national economic security, or national public health or safety; and (2) the entity depends on information infrastructure to operate.  Operators designated under this process would be responsible for developing cybersecurity risk mitigation plans, which would be assessed by third-party auditors.  DHS would be authorized to enter into discussions or take other action if operators’ plans are insufficient. 
  • Voluntary sharing of cybersecurity threat information.  The proposal would authorize private entities to share cybersecurity threat information with DHS, and would provide them with immunity for doing so.  DHS would be tasked with developing policies and procedures to minimize the impact on privacy and civil liberties and to prevent misuse of the shared information. 

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Mobile Hearing Covers Mobile Privacy, ECPA Reform, and Data Breach Issues

This is another big week for privacy. On Monday, Senate Commerce Chairman Jay Rockefeller introduced the Do-Not-Track Online Act of 2011, which we posted about here. And yesterday, the newly created Senate Subcommittee on Privacy, Technology and the Law held its first hearing.  The hearing focused on mobile privacy issues, but also touched on other important privacy-related matters, including reform of the Electronic Communications Privacy Act and data security breaches. The following are highlights from the hearing:

  • Jessica Rich, Deputy Director of the Federal Trade Commission's Bureau of Consumer Protection, testified that the FTC has "a number of active investigations into privacy issues associated with mobile devices, including children's privacy."
  • Ms. Rich also noted that the draft Staff Report published by the FTC in December addresses mobile privacy issues in certain respects, including recommending that companies obtain affirmative express consent before collecting or sharing sensitive information such as precise geolocation data. In response to a question from Senator Al Franken, Ms. Rich explained that location data is especially sensitive because it often involves the data of children and teens and, when gathered over time, can be used to determine what church or political meetings a person attends and when and where a child walks to and from school. She also noted stalking concerns. Ms. Rich also expressed concerns that mobile users are even less likely than other online consumers to read detailed privacy screens, given the small screens of most mobile devices, but noted that the FTC Staff Report recommends clearer disclosures and simpler consent mechanisms. With respect to the status of the Staff Report, Ms. Rich’s written remarks indicate that FTC staff is analyzing the comments it received on its draft Staff Report and will take them into consideration in preparing a final report for release later this year.

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Rep. Rush Reintroduces Data Breach Legislation

By David Fagan & Libbie Canter

Last week, Congressman Bobby Rush (D-Ill.) reintroduced the Data Accountability and Trust Act (H.R. 1707).  During the 111th Congress, the House of Representatives approved the same measure by voice vote, but the legislation, introduced in the Senate by Senators Jay Rockefeller (D-WV) and Mark Pryor (D-Ark.), did not make it out of the Senate Commerce Committee before the end of the session.  The legislation would create a federal breach notification standard and authorize the FTC to promulgate information security and data disposal regulations.

  • Scope.  The legislation covers persons engaged in interstate commerce, with certain additional requirements applicable to information brokers.  The provisions generally apply to the ownership or possession of personal information, which is defined as a person’s “first name or initial and last name, or address, or phone number, in combination with any 1 or more of [certain] data elements.”  Those data elements include social security number, driver’s license number, other government-issued identification numbers, and financial account numbers. 
  • Breach Notification.  Following discovery of any unauthorized acquisition or access to electronic data containing personal information, businesses typically would be required to notify the FTC and any resident of the United States whose personal information was acquired or accessed.  Where notice is required to 5,000 or more individuals, the major credit reporting agencies would also need to be notified.
    • Timing.  Under the bill, notification would be required not later than 60 days following discovery of the breach, with a limited number of exceptions available.
    • Content Requirement.  Consumer notifications would be required to include the date of the breach; a description of the personal information accessed; a telephone number for further inquiries; notice that the individual is entitled to receive certain credit protection products at no charge (which the Act would require businesses to furnish); and contact information for the major credit reporting agencies and the FTC.
    • Obligation to Furnish Credit Products.  The bill indicates businesses will be required to provide or arrange for the provision of free consumer credit reports on a quarterly basis and credit monitoring to affected individuals for a period of two years following a breach.  The bill directs the FTC to promulgate rules with respect to the circumstances in which such credit products will be required to be offered.
    • Risk of Harm.  There is no notification requirement or other obligations on a business if it determines there is no reasonable risk of identity theft, fraud, or other unlawful conduct.  This is presumed to be the case if the data is encrypted or otherwise unreadable, although the bill directs the FTC to promulgate regulations on the technologies that adequately render data unreadable.
    • Service Providers.  Third parties contracted to maintain or process data and service providers would be required to notify the owner of the information, which would then have the obligation to notify the FTC and consumers.

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Following the Sony Breach

The fallout from the last month's data breaches of Sony's PlayStation Network and its Online Entertainment service continued this week. 

  • On Tuesday, Sen. Richard Blumenthal (D-CT) sent a follow-up letter to Sony saying he is "deeply concerned about the egregious inadequacy of Sony's efforts thus far to notify its customers of these breaches," and New York Attorney General Eric Schneiderman subpoenaed Sony.  
  • Also, on Tuesday, Sony responded to an inquiry from Rep. Mary Bono Mack (R-CA), chair of the House Subcommittee on Commerce, Trade and Manufacturing, in a letter indicating that it had suffered a “large-scale cyberattack” by “very professional, highly sophisticated”  criminals intent on stealing personal and credit card information. 
  • Rep. Bono Mack held a hearing on data security on Wednesday during which she was critical of the response to date. 
  • On the international front, the EU also reportedly is considering action; Australian Privacy Commissioner Timothy Pilgrim is planning to examine whether Sony’s Australian subsidiary violated the country’s Privacy Act; and a Canadian law firm announced a $1 billion class-action lawsuit against Sony.  

While the Sony breach is notable and has generated considerable attention, its impact on potential federal data security legislation remains to be seen.  Prior large breaches, such as TJX and Hartland Payment Systems, did not create much energy for such legislation, which also was felled by competing jurisdictional interests on the Hill, and data security will have to compete with other proposals on privacy and cybersecurity for congressional attention.  Thus, whether the recent spate of high-profile breaches, such including Sony, Epsilon, and EMC, creates any momentum for federal data security legislation remains very much an open issue. 

FTC Settles Data Security Claims In Connection With Ceridian and Lookout Services Data Breaches

The FTC has announced settlements with both Ceridian Corporation and Lookout Services, Inc., which the FTC charged with committing unfair and deceptive trade practices. According to the FTC, Ceridian and Lookout claimed they would take reasonable measures to secure the sensitive consumer data they maintained, but failed to do so. The FTC appears to have become aware of security inadequacies after both companies experienced data breaches that affected tens of thousands of consumers.

The security problems cited by the FTC included the indefinite retention of sensitive data in readable text without a business need, the failure to require strong user passwords that are periodically changed, and the failure to provide adequate employee training.

The settlement orders prohibit misrepresentations about the privacy, confidentiality, or integrity of any personal information collected from or about consumers. They further require the companies to implement a comprehensive information security program and to obtain independent, third party security audits every other year for 20 years.

Rep. Bono Mack Will Introduce Data Security Legislation; Hearing Scheduled for May 4

By Libbie Canter & Steve Satterfield

Members of a key committee in the House have announced their intention to introduce data security legislation in the near future.  In a statement released Wednesday, Rep. Mary Bono Mack, who chairs the House Subcommittee on Commerce, Manufacturing and Trade, cited the recent Sony Playstation breach in calling for congressional legislation.  The subcommittee chaired by Rep. Bono Back will hold a hearing -- entitled “The Threat of Data Theft to American Consumers” -- on May 4, 2011 on data security issues.

Rep. Bobby Rush, also a member of the subcommittee and who served as chairman during the last Congress, likewise plans to re-introduce a data security bill, which passed in the House in the last session of Congress.  Data security legislation, in fact, has been proposed in the last several Congresses, but last year was the first time it passed either chamber.  Whether Rep. Bono Mack and Rep. Rush will work together on legislation is not yet clear, but these latest development indicate, at least, that Rep. Bono Mack is inclined to make privacy and data security a part of her agenda as Subcommittee Chair (a role she assumed in January).  Rep. Bono Mack has been active on FTC issues in the past, but she was not a key driver on privacy legislation during the 111th Congress.

As our colleague, Gerry Waldron, wrote in a blog post several months ago, if Subcommittee Chair Bono Mack wants to move forward a privacy agenda, she will need to educate new members through hearings to get them comfortable with the substance and hear from stakeholders. The May hearing will be an opportunity to do just that on data security and breach notification issues.

State Senate Passes Amendments to CA Breach Notification Law

California state Senator Joe Simitian (D-Palo Alto) certainly can be credited with persistence when it comes to expanding California’s data breach notification law, and with Jerry Brown replacing Arnold Schwarzenegger as governor, the fourth time may be the charm.  On April 14, 2011, the California State Senate voted to approve Senate Bill 24, which now moves to the State Assembly for consideration.

The new legislation would amend California’s existing security breach notification requirements by:

  • Establishing standard content requirements for data breach notifications to California residents, including the type of information breached, the time of breach, and a toll-free telephone number of major credit reporting agencies; and
  • Requiring public agencies, business, and individuals subject to California’s security breach notification law to send an electronic copy of the breach notification to the California Attorney General, if more than 500 Californians are affected by a single breach.

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The Article 29 Working Party and Breach Notification in the EU

The Article 29 Working Party recently released an opinion on data breach notification in the EU. The opinion addresses two main issues:

  • Experience to date with the existing breach notification rules in the ePrivacy Directive.

The breach notification obligation imposed by article 4.3-5 of the ePrivacy Directive (2002/58/EC) only applies to providers of electronic communications services. EU Member States are still in the process of transposing the rules into their national laws. However, as most of them are unlikely to meet the deadline of May 25, the Working Party had little to go on for its evaluation. The Working Party underscores the need for harmonization and highlights the areas where such harmonization may be threatened, in particular (i) divergences in the scope of the breach notification obligation; (ii) diverging national guidelines on the modalities of the notification; and (iii) diverging interpretation of what constitutes "protected data" (e.g., encrypted data) that is not subject to some aspects of the breach notification obligation. In order to help ensure harmonization and to increase coordination in cross border breaches, the Working Party has decided to set up a sub-group on breach notification.

  • Expansion of the breach notification obligation to other sectors.

The Working Party welcomes the European Commission's intention to adopt a horizontal breach notification obligation as part of the revision of the Data Protection Directive. In particular, the Working Party stresses that the new regime should be similar to the one in the ePrivacy Directive; that is, with the same harm threshold, the same notification procedure and the same modalities. More so, the Working Party invites the Commission to propose secondary legislation under the ePrivacy Directive that could also serve under the expected general breach notification, once introduced in the Data Protection Directive.

While the Working Party's position comes as no surprise, three points are worth highlighting:

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Epsilon Data Breach Highlights Security Challenges in the Cloud

Email marketing company Epsilon announced last week that its databases had been hacked, compromising customer names and e-mail addresses for a number of major companies that outsource their marketing communications to Epsilon.

The Epsilon data breach illustrates some of the security challenges when dealing with cloud computing environments.  Although there are security risks associated with any outsourcing solution, the potential effect of a breach is magnified in a multi-tenant cloud.  Only 2% of Epsilon’s estimated 2,500 clients were affected by the attack, and that still amounted to millions of exposed records.  According to one estimate, the total number of affected individuals could be as high as 100 million. 

Dave Frankland of Forrester Research observes that this incident may cause companies to question whether a multi-tenant deployment model is the best way to process customer data, given that a single breach can give a perpetrator access to a wealth of data. 

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Philippines Advances Data Protection Bill; Covers Breach Notification

A data protection bill is ready for consideration by the Filipino House of Representatives.  If made law, H.B. 1554 would be the first comprehensive data protection law in the Philippines.  The new legislation, intended to align with APEC principles, incorporates familiar fair processing principles, such as collecting personal data for a specified purpose, controls on the excessive collection of personal data, data retention limitations, and a requirement to adopt reasonable data security measures for personal information. 

A few significant aspects of the legislation include the following:

  • The bill adopts the familiar all-encompassing definition of "personal information" to cover any data that can be used alone or in conjunction with other data to identify an individual and also sets forth enhanced protection measures for "sensitive personal information," which includes social security numbers, health records, licenses and tax return data.  The current bill includes the possibility of civil and criminal penalties.
  • Under the proposed law, incidents compromising the security of sensitive personal data are required to be reported to a newly established Privacy Commissioner and to affected individuals.  Notice may be required for breaches involving ordinary personal data if the nature of the data is such that it could "be used to enable identity fraud" or if the Privacy Commissioner determines that the breach is "likely to give rise to a real risk of serious harm to any affected data subject."

New Ponemon Survey Identifies Trends In Data Breach Responses

According to the annual Ponemon Institute survey report released March 8, 2011 in 2010, U.S. companies affected by data breaches incurred an average cost of $7.2 million per incident.  (In comparison, in 2009, companies reported an average cost of $6.75 million).  The Ponemon survey identified a number of other interesting trends:

  • Companies are responding to data breaches and notifying individuals more quickly than in years past, but that corresponds to higher costs for companies.
  • There are fewer breaches due to systems failures, lost or stolen devices and third-party mistakes, but more than a third of all breaches involve malicious or criminal attacks. 
  • The drop in breaches from systems failures may be related to increasing efforts on the part of companies to prevent and mitigate breaches through new and increased use of security technologies, such as encryption, and compliance with security policies. Additionally, more organizations are putting Chief Information Security Officers in charge of breach response.

Parallel with industry efforts to respond to data breaches, a number of state legislatures -- including Colorado, Hawaii, and Illinois -- have been reviewing and considering amendments to their breach notice laws.  We will continue to monitor and provide updates on those developments.

Data Protection Reform on Korean Agenda

A consolidated bill intended to reform data protection legislation in Korea is expected to be debated in the Korean National Assembly this Spring.  The text of the consolidated bill, which was put together in April 2010 and which combines elements of previous draft bills, has not been made public but there are fairly well informed predictions as to its likely coverage based on the content of previous draft bills. 

Among other things, it is expected that the consolidated law will establish: (i) a framework data protection law, which will cover both public and private sector organizations, (i) an independent commission for data protection, (ii) more detailed notification obligations towards data subjects and (iii) more significantly, data breach notification provisions, which are expected to apply towards regulators and data subjects and which are likely to apply in the case of material breaches.

Taiwan Introduces Enforceable Data Breach Notification Requirements

Taiwan's revised Data Protection Act, which is not yet formally effective, is the first privacy-specific statute in the APAC region to contain an enforceable requirement to notify individuals of a data breach incident.  To date, no other privacy legislation in the Asia region has imposed an enforceable legislative requirement to communicate a data breach incident to individuals.  

A few notable aspects of the legal obligations are as follows:

  • The relevant provision requires that, where a public or private sector agency "violates any provision" of the Act, "such that personal data is stolen, disclosed, altered or otherwise impaired," then "the agency, after investigating shall notify the subjects by appropriate means."
  • The requirement does not extend to every breach occurrence, only those that constitute an actual violation of the Data Protection Act. 
  • Certain aspects of the data breach provision remain unclear, such as the extent to which organizations may delay the issuance of notices while investigating an incident.
  • There does not appear to be any requirement to notify any supervisory body of the breach incident.  Indeed, the Data Protection Act does not name any a single body with oversight over or enforcement responsibility for the Data Protection Act.  It appears that enforcement has been left to individual industry ministries, as is the case in Japan.

Irish Data Security Breach Code Has No Force of Law, says Commissioner

Last July, the Irish Data Protection Commissioner formalized and approved a Code of Practice for organizations suffering information security breaches:  the Personal Data Security Breach Code of Practice. The Code specifies that all data security incidents should be reported to the Data Protection Commissioner, except in very limited cases, and sets out additional risk minimization measures. 

Although the intention was that the Code of Practice would have legal force, the Irish Data Protection Commissioner has revealed that, at the current time, the Code is still not legally binding in Ireland because the final parliamentary measure that would have bestowed the Code with legal status was never undertaken.  Speaking at an Irish Computer Society event this week, Commissioner Hawkes said that "the code of practice that exists now is not legally binding - it's just strong recommendations."

Any Irish-based or multinational organization affected by a data security breach will want to consider this statement in assessing its reporting obligations.  For more information, see this article from the Irish Times.

Report: Over 6 Million Individuals Affected by PHI Breaches Since August 2009

A total of 225 breaches of protected health information (PHI) affecting 6,067,751 individuals have been recorded since the HIPAA breach notification rule was issued in August 2009 pursuant to the HITECH Act, according to a report by Redspin, a provider of HIPAA risk analysis and IT assessment services.

According to the report:

  • Single breaches affecting over 500 individuals have taken place across 43 states, the District of Columbia, and Puerto Rico.
  • 27,000 individuals, on average, are affected by a single breach.
  • 82 days, on average, pass between breach discovery and notification/update to HHS.
  • 40% of records breached involve business associates.
  • 61% of breaches are a result of malicious intent.

To reduce the risk and impact of a future breach, the report recommends that covered entities and business associates should: (1) implement encryption on all PHI in storage and transit; (2) strengthen information security user awareness and training programs; (3) implement a mobile device security policy; and (4) ensure that business associate due diligence includes a periodic review of implemented controls.

The report also warns that “business associates are data rich targets that are consequently likely to see an increase in malicious activity,” underscoring the need for covered entities carefully to select and contract with their business associates and for business associates to implement robust physical, administrative and technical safeguards.

The full report is available here.

Hawaii Considers Amendments To Data Breach Notification Law

Hawaii legislators have introduced several bills to amend the state’s data breach notice law.  Two of these legislative measures would eliminate the “risk of harm” trigger for breach notification in Hawaii.  Currently, notice to Hawaii consumers is required only “where illegal use of the [breached] personal information has occurred, or is reasonably likely to occur and that creates a risk of harm to a person.” 

A number of state breach notice laws have such provisions, and industry commenters responding to the Department of Commerce’s Green Paper on “Commercial Data Privacy and Innovation in the Internet Economy: A Dynamic Policy Framework” have argued that breach notice should be required only when there is a significant risk of harm to individuals.  These commenters argue that breach notice should be limited in this manner to prevent unduly alarming consumers and to avoid the dilution of breach notification for those cases in which a significant risk of harm does exist.  In contrast to this approach, legislative measures in Hawaii would eliminate any “risk of harm” trigger for breach notification. 

Specifically, these legislative measures would amend Hawaii’s breach notification requirements in the following respects:

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ENISA report on data breach notifications in the EU

The EU’s 'cyber security' agency ENISA has issued a report on data breach notifications in the EU.  The report is in response to the 2009 amendments to the ePrivacy Directive requiring telecom and Internet service providers to issue notifications for personal data breaches, which Member States must transpose into national legislation by May 2011. 

The ENISA report reviews best practices in countries where data breaches already are required or are expected to be notified (e.g., Germany, Spain and Ireland), highlights concerns of providers and regulatory authorities regarding the new EU-wide mandatory notification regime, and identifies areas where further EU level or local guidance is needed. 

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ITRC: Data Breaches Increased 33% in 2010

The Identity Theft Resource Center (“ITRC”) recently announced that it counted 662 data breaches in 2010, a 33% increase from the 498 breaches reported in 2009.  It is calling for a mandatory national reporting requirement.

Among the noteworthy findings:

  • Sixty-two percent of the breaches (412 total) involved exposure of Social Security Numbers.
  • Over a quarter of breaches (26%, or 170 breaches) involved credit or debit cards.
  • Of the incidents where the cause of the breach was known, malicious attacks accounted for more breaches than human error.  Hacking led to 17.1% of the breaches and insider theft caused 15.4%, compared to 10.7% for accidental exposure and 16.6% for data lost while on the move.

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Technical Failure a Bigger Security Problem for EU Firms than Malicious Attacks

In 2009, 12 percent of EU businesses suffered security incidents due to hardware or software failures, according to a study released by Eurostat, the statistical office of the European Commission.  By contrast, incidents involving the destruction or corruption of data due to malicious software infection or unauthorized access were only reported by five percent of enterprises.  One percent of enterprises suffered a loss of data because of intrusion, pharming or phishing attacks.  The study also found that 50 percent of EU companies use a strong password (8 or more characters that are a mix of uppercase, lowercase, alphanumeric and special characters) or a hardware token to protect data.

The report has been issued as network and information security is once again moving onto the agenda of EU policy makers.  Parliament is expected to begin considering beefed-up legislation on cyber crime in the new year.  A breach notification provision applicable to all EU businesses is also widely anticipated to be included in the Commission's proposals to amend the Data Protection Directive, which are expected in the summer of 2011.

Starbucks Employees Affected By Data Breach Have Standing To Sue In Federal Court

Last week, the Ninth Circuit issued two opinions in connection with the theft of an unencrypted laptop that contained personal information about Starbucks employees.  First, the court held in a published opinion that Starbucks employees whose names, addresses and Social Security numbers were on the stolen computer could show that they had suffered enough injury to sustain their claim for purposes of getting into federal court.  Specifically, the court found that the increased risk of identity theft satisfies the requirement that plaintiffs show an injury so long as there is a “credible threat of harm” that is “both real and immediate, not conjectural or hypothetical.”  The court also found that “generalized anxiety and stress” are other kinds of harm that could satisfy the requirement.

Although the Starbucks employees satisfied the injury requirement, a second, unpublished Ninth Circuit opinion issued the same day indicated that they had not shown damages -- a key issue in privacy litigation.  “The mere danger of future harm, unaccompanied by present damage, will not support a negligence action,” held the court. (We have elsewhere reported on the challenges that individuals affected by security breaches face in establishing damages.)  The Ninth Circuit also found that the Starbucks employees failed to show the existence of an implied contract under Washington law.