Court Dismisses Video Privacy Suit Against Sony

A judge in the Northern District of California recently agreed with the Seventh Circuit that the Video Privacy Protection Act ("VPPA") does not provide a private right of action premised solely on an allegedly unauthorized retention of information. 

Plaintiffs sued Sony Computer Entertainment America LLC ("SCEA") and Sony Network Entertainment International LLC ("SNEI") for alleged violations of the VPPA.  The VPPA limits the retention and disclosure of "personally identifiable information," including information about a person's requesting or obtaining video materials or services from a "video tape service provider."  Plaintiffs were a class of Sony customers whose video watching and gaming information the company allegedly retained for longer than 30 days. 

In addition to dismissing claims that Sony unlawfully retained plaintiffs' information, the court dismissed plaintiffs' claims (1) that SCEA unlawfully disclosed such information to SNEI and (2) that SNEI subsequently disclosed the information to unnamed third parties.  The court dismissed the first claim on the basis of the VPPA's "ordinary course of business" exception, which authorizes (among other things) disclosures made in the context of a "transfer of ownership."  Because SCEA had diclosed the alleged PII in connection with a transfer of "certain assets" to SNEI, the court held that the ordinary course of business exception applied.   

The court also dismissed the second disclosure claim, holding that the plaintiffs did not state that a disclosure was made, identify anyone to whom the disclosure was made, or state that the disclosure falls outside the scope of the VPPA. 

Supreme Court Precludes Recovery for Mental and Emotional Distress in Privacy Act Claims

This week the U.S. Supreme Court held in Federal Aviation Administration v. Cooper that an individual harmed by a federal agency’s violation of the Privacy Act cannot recover damages unless he or she is able to prove an economic loss.  Under the Privacy Act, federal agencies are prohibited from disclosing “any record which is contained in a system of records by any means of communication to any person, or to another agency, except pursuant to a written request by, or with the prior written consent of, the individual to whom the record pertains,” unless one of twelve statutory exceptions applies.  An individual may sue an agency for “actual damages” if the agency intentionally or willfully violates the Act’s requirements. 

At issue in the case was whether mental and emotional distress could constitute “actual damages.”  The respondent, a pilot whose pilot certificate was revoked based on medical records that were wrongfully disclosed by the Social Security Administration (SSA) to another government agency, claimed that the SSA’s disclosure of his confidential medical information (including his HIV status) had caused him mental and emotional distress.  Acknowledging that the meaning of “actual damages” is ambiguous and varies depending on the context, Justice Alito, writing for a 5-3 majority (Justice Kagan did not participate in the case), interpreted the term narrowly in the government’s favor based on the concept of sovereign immunity, which limits a person’s ability to recover from sovereign governments.  Under this narrow interpretation, “actual damages” as used in the Privacy Act requires an economic loss and excludes recovery for mental and emotional distress.  Consequently, the respondent was left without recourse for the SSA’s unlawful disclosure of his medical information.     

Although the holding turned on the fact that the federal government -- as opposed to, for example, a private entity -- disclosed the information, the majority opinion drew parallels between the Privacy Act and common law defamation and privacy torts to differentiate between “general damages” and “special damages.”  Justice Alito equated “actual damages” with “special damages,” which he argued are limited to pecuniary losses.  In contrast, he argued that “general damages” cover nonpecuniary damages, including mental and emotional distress.   

Seventh Circuit Strikes VPPA Claim for Retention Damages

The Seventh Circuit held yesterday, in a decision written by Judge Posner, that damages are not available under the Video Privacy Protection Act (“VPPA”) for violations of the statute’s data deletion requirement, only for unlawful disclosures of video-viewing information. 

Subsection (b) of the VPPA prohibits knowing disclosure of personally identifiable information that identifies a person as having requested specific video materials from a video service provider.  Subsection (c) authorizes private actions, including statutory damages of $2,500.  Subsection (e) requires that old records be destroyed “no later than one year from the date the information is no longer necessary for the purpose for which it was collected.”  

Plaintiffs Kevin Sterk and Jiah Chung sued video-kiosk operator Redbox for both unlawful disclosure under subsection (b) and unlawful retention under subsection (e).  Judge Posner, observing that the VPPA “is not well drafted,” held that the more plausible interpretation is that subsection (c) was intended to enforce only the prohibition against disclosure.  Besides looking at the placement of subsection (c) immediately after subsection (b), the court noted that there is no injury and thus no need to award damages if the information, “though not timely destroyed, . . . remained secreted in the video service provider’s files until it was destroyed.”   Even though the statute permits liquidated damages, the court stated that such damages are meant only as a proxy for actual damages: if no injury results, “the only possible estimate of actual damages for violating subsection (e) would be zero.”

According to media reports, plaintiffs’ counsel plans to seek rehearing en banc and will also continue to pursue the disclosure claim against Redbox. 

Court Won't Undo Dismissal of in re Facebook Privacy Litigation

Last week, Judge Ware of the Northern District of California denied a motion to amend his November 2011 dismissal, with prejudice, in In re Facebook Privacy Litigation, a case in which plaintiffs had argued that Facebook improperly transmitted users’ personal information, including User ID numbers or usernames, to third party advertisers.

In his most recent Order, Judge Ware reaffirmed his prior holding that plaintiffs had not stated a claim under the Stored Communications Act (“SCA”) based on an exception to the statute that allows a service provider to divulge the contents of a communication to, or with the lawful consent of, “an addressee or intended recipient” of the communication.

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Court Dismisses Claims Against Pharmacy for Selling Customers' Medical Information

Judge Mary McLaughlin of the Eastern District of Pennsylvania recently dismissed a class action complaint brought against CVS Pharmacy and CVS Caremark for selling information provided by prescription drug purchasers.  Notably, in its decision in Steinberg v. CVS Caremark Corp., the court found that information on a customer’s prescription drug and medical history “carries with it no compensable value at the individual level.”  

The plaintiffs, on behalf of a class of Pennsylvania prescription drug purchasers, brought claims under the Pennsylvania Unfair Trade Practices and Consumer Protection Law and for unjust enrichment and invasion of privacy.  The UTPCPL claim was based on defendants’ representations that they did not share customer information in violation of federal or state law.  Plaintiffs alleged that the defendants’ sale of information violated HIPAA, even though they conceded that the information the defendants sold was “de-identified.”  The information consisted of medical history, prescription drugs dispensed, dates of prescriptions, diagnoses, and physician names, but not of patient names, birth dates, or Social Security numbers. 

Plaintiffs argued, however, that the information shared could be “re-identified,” or associated with a specific person in violation of HIPAA.  The court found plaintiffs’ generalized warning of re-identification insufficient to show a HIPAA violation without demonstrating how the threat applied in the circumstances of the case: “The Court was referred to the name of an article in an academic journal discussing risks associated with re-identification of data, but counsel did not explain how or whether the theory applied to this case.” 

In the end, the court dismissed all three claims, determining that “the defendants neither sold information entitled to legal protection nor made any misrepresentations on which the plaintiffs justifiably relied . . . .”  Moreover, “the information the defendants sold to third parties does not carry a compensable value to the plaintiffs or constitute an invasion of privacy.”  The court also dismissed the claims with prejudice, finding that the plaintiffs had not presented a viable alternate theory of recovery.

Minnesota AG Files First HIPAA Enforcement Action Against Business Associate

Last month, the Minnesota Attorney General filed a lawsuit in federal court against Accretive Health, Inc. alleging that the company violated various provisions of HIPAA as well as Minnesota consumer privacy and protection law.  Although HIPAA-covered entities have been the subject of enforcement actions by state AGs and the Department of Health and Human Services, this marks the first time that an enforcement action has been brought against a HIPAA business associate.   

Accretive had partnered with two Minnesota hospitals to deliver “revenue cycle operations” services, including scheduling, registration, admissions, billing, collection and payment functions.  For one of the Minnesota hospitals, Accretive also performed “care coordination” services.  Because both the revenue cycle and care coordination services required the hospitals (HIPAA-covered entities) to disclose protected health information (PHI) to Accretive, Accretive qualifies as a “business associate” under HIPAA, and therefore must comply with certain HIPAA requirements or face civil or criminal penalties.

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Pineda One Year Later

Just under a year has passed since the California Supreme Court ruled that asking for a customer’s ZIP code during a credit card transaction violates California’s Song-Beverly Credit Card Act.  According to media reports, the court’s decision in Pineda v. Williams-Sonoma Stores, Inc. has spurred more than 200 suits against California retailers.  A roundup of recent developments in Song-Beverly Act litigation:

  • A case against Brookstone had been dismissed in May 2010 on the ground that a ZIP code is not “personal identification information” within the meaning of Song-Beverly, but a state appellate court ruled [PDF] that the subsequent contrary decision in Pineda applied retroactively and that the suit against Brookstone could therefore proceed. 
  • Both state and federal courts in California have now reaffirmed that Song-Beverly does not apply to online transactions (Gonor v. Craigslist, Inc. [PDF]; Salmonson v. Microsoft Corp. [PDF]).  According to Mehrens v. Redbox Automated Retail LLC [PDF], Song-Beverly does not apply to transactions conducted at self-service kiosks either.  The courts recognized that fraud prevention justifies the collection of ZIP codes in online and kiosk transactions. 
  • A California federal court preliminarily approved a settlement under which Tiffany and Co. agreed to provide a voucher for either $10 off or free engraving to an estimated class of 90,000 customers; $142,000 in attorneys’ fees to class counsel; and $2,000 to the class representative.

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Supreme Court: Attaching GPS Tracker to Suspect's Car Constitutes Search For Purposes of Fourth Amendment

The federal government conducted a search for purposes of the Fourth Amendment when it attached a GPS tracking device to a suspect’s car and used the device to track the suspect’s movements for 28 days, the U.S. Supreme Court ruled Monday.

All nine justices voted to uphold the decision by the U.S. Court of Appeals for the D.C. Circuit reversing Antoine Jones’s drug-trafficking conviction, which was partly based on evidence obtained from the tracking device. But the Court split 5-4 on how the government’s actions constituted a search within the meaning of the Fourth Amendment.

A five-justice majority, in an opinion written by Justice Antonin Scalia, held that the government’s physical attachment of the device to Jones’s car was the critical factor because the Fourth Amendment specifically protects “the right of the people to be secure in their persons, houses, papers, and effects, against unreasonable searches and seizures.”  Physically trespassing on one of Jones’s “effects” — the car — in order to obtain information would have been considered a search when the Fourth Amendment was adopted, the Court held, and such an intrusion therefore requires the government to obtain a warrant under most circumstances. Chief Justice John Roberts and Justices Anthony Kennedy, Clarence Thomas and Sonia Sotomayor joined Justice Scalia’s majority opinion.

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Personal Injury Defendant Denied Access to Plaintiff's Private Facebook Content

An Eastern District of Michigan judge held that a personal injury defendant could not discover the plaintiff’s private Facebook content under Rule 26(b) governing the discoverability of evidence.  Tompkins v. Detroit Metropolitan Airport, No. 2:10-cv-10413-BAF-RSW (E.D. Mich, Jan. 18, 2012).  Although—as the court noted—the private portions of a user’s Facebook account are not generally privileged or protected by common law privacy rights, “the Defendant does not have a generalized right to rummage at will through information that Plaintiff has limited from public view.”

The court required the defendant to make “a threshold showing that the requested information is reasonably calculated to lead to the discovery of admissible evidence” so as to avoid “the proverbial fishing expedition.”  The defendant proffered some of the plaintiff’s public postings as support, including photographs showing the plaintiff holding a dog and grocery shopping.  Because these pictures were not inconsistent with the plaintiff’s claims of injury, the defendant did not establish relevance. 

“If the Plaintiff’s public Facebook page contained pictures of her playing golf or riding horseback, Defendant might have a stronger argument for delving into the non-public section of her account,” the court noted.

Supreme Court Holds That Private Plaintiffs May Bring TCPA Claims In Federal Court

On Wednesday, the United States Supreme Court unanimously held that the Telephone Consumer Protection Act (“TCPA”) allows private citizens to seek relief in federal (in addition to state) court.  Overturning an Eleventh Circuit decision that Congress had vested jurisdiction over private TCPA actions exclusively in state courts and disagreeing with numerous other Circuit courts that had reached the same conclusion, the Supreme Court held that the TCPA’s provision allowing private citizens to bring suit for violations “in an appropriate court of [a] state” does not deprive U.S. district courts of a concurrent authority to adjudicate claims.  Nothing in the text, structure, purpose or legislative history of the TCPA calls for displacement of the [] jurisdiction U.S. district courts . . . ordinarily have," said Justice Ruth Bader Ginsburg, writing for the Court.

The TCPA was enacted by Congress in 1991 in response to complaints regarding abuses by telemarketers.  The underlying case leading to the Supreme Court’s decision was Mims v. Arrow Financial Services, LLC.

Class Action Filed Following Zappos Data Breach

A putative class action was filed on Monday against Amazon.com following an online hacking attack that potentially compromised the personal information of up to 24 million customers of its online shoe retailer Zappos.com.  An email sent to customers from Zappos.com’s CEO on Sunday assured users that full credit card information and other payment information was not impacted, but stated that names, email address, billing and shipping addresses, phone numbers, the last four digits of credit card numbers, and/or cryptographically scrambled passwords (but not actual passwords) may have been improperly accessed.

The complaint, filed in the United States District Court for the Western District of Kentucky (the location of the purportedly compromised servers), includes claims for violation of the Fair Credit Reporting Act, negligence, and invasion of privacy.  The complaint alleges that the named plaintiff and proposed class members now are subject to a heightened risk of identity theft and will have to spend time changing the passwords on their Zappos.com accounts as well as other accounts with the same or similar passwords.

Federal Court Holds Terms of Service Disclosed via Link to ISP's Home Page Not Reasonably Conspicuous

Denying the motion of the defendant internet service provider, Clearwire, to compel arbitration, the U.S. District Court for the Western District of Washington held last week that Clearwire's e-mail confirmation to the plaintiffs was inadequate notice of the terms of service.  This e-mail confirmation included, on the third page of the e-mail, a link to Clearwire's home page rather than a direct link to Clearwire's terms of service.  To navigate to the terms of service from the home page, the plaintiffs would have had to follow two hyperlinks.  The court held that this "trail of breadcrumbs" left by Clearwire to lead the plaintiffs to its terms of service did not constitute sufficient or reasonably conspicuous notice of the terms of service.  Accordingly, the court declined to enforce the arbitration clause of the terms of service without an evidentiary hearing with respect to the factual issue of the plaintiffs' assent to the terms.

The court applied Washington and Texas law to reach this decision, but it was heavily informed by well-known federal court decisions on the formation of contracts on the Internet.  Under those cases, Internet users must have reasonable notice of the terms of an agreement in order to be found to have assented to the agreement.  Courts considering whether users have reasonable notice of the terms have considered how conspicuous the placement of the terms is on the web page and whether it was possible to determine that a user has actually seen the terms.  

U.S. Supreme Court Rules CROA Does Not Override Arbitration Clauses

On January 10, the U.S. Supreme Court ruled in CompuCredit Corp. et al. v. Wanda Greenwood et al. that the Credit Repair Organizations Act (“CROA”) does not override arbitration clauses in agreements between consumers and credit repair organizations.  The CROA prohibits credit repair organizations (i.e., companies that seek to improve a consumer’s credit history or provide financial counseling regarding a consumer’s credit history) from making false or misleading statements with respect to a consumer’s credit history or the company’s services, requires credit repair organizations to memorialize the services to be provided to a consumer in a written agreement that contains certain disclosures, and gives a consumer the right to cancel a contract with a credit repair organization.  The CROA is subject to enforcement by the Federal Trade Commission, state attorneys general, and private litigants.

In CompuCredit Corp., the plaintiffs alleged that CompuCredit violated the CROA by representing to consumers that its credit card could be used to rebuild poor credit histories.  The plaintiffs sought to invalidate an arbitration clause in CompuCredit’s card agreement based on language in the CROA requiring a credit repair organization to inform consumers of their right “to sue a credit repair organization that violates the [CROA].”  The Court held that such language was too “obtuse” to invalidate arbitration clauses, relying on the general preference for the enforceability of arbitration clauses grounded in the Federal Arbitration Act and applicable Court precedent.

Federal Appeals Court: Risk of ID Theft Does Not Confer Standing for Data Breach Suit

Employees whose personal information might have been accessed in a data breach cannot sue the breached company in federal court based only on the possibility that the breach might lead to identity theft, a federal appeals court ruled Monday.

The case, Reilly v. Ceridian Corporation, is a proposed class action brought by employees whose companies used Ceridian Corporation to process company payrolls. An unknown hacker breached Ceridian’s firewall in December 2009, potentially gaining access to payroll information such as names, Social Security numbers, birth dates and bank account numbers. However, the lawsuit did not allege that the hacker actually accessed, copied, or misused the data. Instead, the plaintiffs based their claim on their allegedly increased risk of identity theft, their emotional distress, and the credit-monitoring costs they incurred.

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Webinar on the Evolving Nature of Privacy "Harm" Friday, December 16 (1-2:30 pm EST)

Class action lawsuits are increasingly being brought against organizations that have suffered data breaches, as well as against companies that are alleged to have allowed third parties access to online or mobile users’ confidential information without authorization (for example the recent Del Vecchio v. Amazon and Low v. LinkedIn cases).  A repeated issue in these cases is what kind of harm plaintiffs must allege to state a cognizable claim.  To the extent sufficient harm can be pled, what related legal issues loom on the horizon, such as proof of causation, the definition of “reasonable security,” the applicability of federal statues, and class certification efforts?  Simon Frankel and Mali Friedman from Covington and David Navetta from InformationLawGroup will be discussing these issues, examining several prominent cases to look for trends (including cases such as LinkedIn, which Covington has litigated), and providing practical steps your organization can take to help mitigate these risks.   

The Webinar, which is hosted by IAPP, will take place this Friday, December 16 from 1:00-2:30 pm EST.  You can register here.

Amazon Case Dismissed; No Adequate Facts Pled To Establish Plausible Harm

The United States District Court for the Western District of Seattle recently dismissed an online privacy case involving the alleged improper use of browser and Flash cookies in Del Vecchio v. Amazon.  Finding that the plaintiff “simply not plead adequate facts to establish any plausible harm,” this opinion follows closely on the heels of several other recent decisions that dismissed cases because of an ability to demonstrate adequate injury or harm or to allege sufficient injury-in-fact to satisfy Article III standing, including In re Facebook Privacy Litigation, In re Zynga Privacy Litigation and Low v. LinkedIn (in which Covington represents LinkedIn).

In reaching this finding, the Amazon court rejected plaintiffs’ two categories of alleged injury; namely, (1) that Amazon’s alleged misappropriation of plaintiffs’ economic and property interests led to “economic harms,” including “lack of proper value-for-value exchanges, undisclosed opportunity costs devaluation of personal information [and] loss of the economic value of the information as an asset”; and (2) that Amazon’s alleged transfer of cookies caused damage by diminishing the performance and value of plaintiffs’ computer resources.  Plaintiffs were granted leave to file an amended complaint.

Court Permits Class Action to Proceed Where Text Message Confirmed Opt Out Request

Last week, a federal judge denied a motion to dismiss a putative class action brought under the Telephone Consumer Protection Act (TCPA) against Citibank concerning its transmission of text messages.  The case -- Ryabyshchuk v. Citibank N.A., -- is notable because one of the issues it addresses is whether an entity that transmits a text message to confirm a consumer’s opt out request has transmitted the message without the consumer’s prior express consent.  The Mobile Marketing Association’s Guidelines for text message campaigns advises that such confirmation messages should be sent.  In the ruling, Judge Irma Gonzalez of the Southern District of California held that Citibank could be liable for two messages: the first that allegedly inviting the applicant to call to discuss a credit card application, and the second that allegedly confirmed the consumer’s request to opt out of receiving future messages.  The consumer sought to opt out of receiving future messages after receiving the first text message from Citibank.

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Supreme Court Considers Key Question Under the Privacy Act

On Wednesday, the Supreme Court heard oral argument in Federal Aviation Administration v. Cooper, a case that raises the question of whether a plaintiff who alleges only mental and emotional distress can establish “actual damages” within the meaning of the federal Privacy Act’s civil remedies provision.  The question is crucial to determining the scope of relief afforded under one of the principal legal restraints on the federal government’s use and disclosure of the “records” it maintains about individuals.

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ECPA Class Action Settlement Overturned

The Ninth Circuit reversed the district court’s approval of a class action settlement last Monday in Nachshin v. AOL, remanding the two-year old case back to the district court for a new round of settlement negotiation and approval. No. 10-55129 (9th Cir. Nov. 21, 2011).  The class action was brought in 2009, alleging that the Internet company violated the Electronic Communications Privacy Act (ECPA) when it inserted footers containing promotional messages into e-mails sent by its users. The complaint also alleged unjust enrichment, breach of contract, and violations of state law.

The problem with the settlement was not that the class representatives failed to adequately represent class members, as in the Second Circuit’s recent decision in the latest iteration of the Tasini v. New York Times case, or that the interests of the members of the proposed class (all 66 million of them) were too factually and legally different to proceed in a class action, as in the Ninth Circuit’s recent decision in Ellis v. Costco Wholesale Corp. Instead, the Ninth Circuit reversed the settlement on the less common ground that it provided for distributions from the settlement fund to charities that were unrelated to the claims underlying the lawsuit.

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Virginia District Court Issues Significant Ruling Upholding Government Access to Non-Content User Data

by David Fagan and Alex Berengaut

On November 10, 2011, Judge Liam O’Grady of the United States District Court for the Eastern District of Virginia issued a 60-page memorandum opinion in a dispute over the validity of a special court order issued to Twitter for non-content records for certain users connected to the government’s Wikileaks investigation.  The special court order at issue in the case was a so-called “D Order”:  an order issued under the Stored Communications Act (“SCA”), 18 U.S.C. § 2703(d), upon an application by the government including “specific and articulable facts” showing that the information being sought is relevant to an ongoing criminal investigation.

In its opinion, the Court upheld the D Order against numerous non-constitutional and constitutional challenges.  Among other things, the Court ruled that:

  • The users whose non-content records were being sought did not have standing under the SCA to raise a pre-execution non-constitutional challenge to the D Order.  In reaching its conclusion, the Court noted that the SCA gives providers broader rights than users to raise such challenges. 
  • Even though the Order would inevitably capture information not relevant to the Wikileaks investigation, the Order as a whole was not overbroad.  The Court reasoned that “[t]he probability that some gathered information will not be material is not a substantial objection at this stage.” 
  • The targeted users did not have a reasonable expectation of privacy in their IP address information, and, as a result, the Fourth Amendment was not implicated by the Order. 
  • The Due Process Clause of the Fifth Amendment did not afford the users the right to raise a challenge to the D Order before it was executed.  In making this decision, the Court found it significant that D Orders can be issued “only after approval by an impartial judicial officer.” 

The Court also rejected challenges to the Order based on the First Amendment, as well as the subscribers’ parallel request that the Court fully unseal all documents relevant to the dispute. 

LinkedIn Motion to Dismiss Granted

Judge Koh of the District Court for the Northern District of California recently granted LinkedIn’s motion to dismiss with leave to amend in Low v. LinkedIn.  Covington represents LinkedIn in this case, in which Plaintiff alleges that he suffered injury by virtue of LinkedIn’s purported transmittal of a unique UserID to certain third parties as a portion of a URL referrer header.

The Court held that the plaintiff had not alleged sufficient injury-in-fact to satisfy Article III standing, because “Plaintiff has failed to put forth a coherent theory of how his personal information was disclosed or transferred to third parties, and how it has harmed him.”  In making this determination, the Court rejected Plaintiff’s theories of  “emotional” and “economic” harm.

With respect to emotional harm, the court noted that Plaintiff was “unable to articulate a theory of what information had actually been transmitted to third parties, how it had been transferred to third parties, and how LinkedIn had actually caused him harm.”  Similarly, in considering Plaintiff’s theory of economic harm, the Court held that Plaintiff’s allegations were “too abstract and hypothetical to support Article III standing,” citing a growing body of precedent, including Judge Koh’s own recent decision in In re iPhone Application Litigation, in which courts have held that the unauthorized collection of personal information does not create an economic loss.  Quoting Specific Media, the Court observed that Plaintiff had failed to allege how he was foreclosed from capitalizing on the value of his personal data or how he was “deprived of the economic value of [his] personal information simply because [his] unspecified personal information was purportedly collected by a third party.”

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Federal Court Finds Warrant Required to Obtain Cell-Phone Locations

Government officials must seek a warrant to compel the disclosure of cell phone location data, a federal district court ruled, holding that a federal law allowing the government to obtain some information without a warrant violates the Fourth Amendment.

In a one-page order upholding a magistrate judge’s decision, U.S. District Judge Lynn N. Hughes, of the Southern District of Texas, held Nov. 11 that records showing the “date, time, called number, and location of the telephone when the call was made” are constitutionally protected, and thus the government needs a warrant based on probable cause to compel the disclosure of such data. That standard is higher than the standard required for a court order under the Stored Communications Act, which requires a government entity to demonstrate that there are “specific and articulable facts showing that there are reasonable grounds to believe” the contents of or records about an electronic communication are “relevant and material to an ongoing criminal investigation.”

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California AG Files Suit Regarding Plastic "Biodegradable" and "Recyclable" Claims

Last week, the California Attorney General brought its first suit under California’s environmental marketing law, which restricts the labeling of plastic food or beverage containers as “biodegradable.” The Attorney General claims that a plastics company’s statements that its microbial additive results in the “first truly biodegradable and recyclable” plastic bottle and that the bottle will break down in less than five years in a typical landfill or compost environment is false because it takes hundreds of years for plastics to biodegrade.  In addition, the Attorney General claims that the company’s recycling claim is deceptive because the Association of Post Consumer Plastic Recyclers considers the company’s microbial additive to be a “destructive contaminant” that can weaken the bottle’s strength.  The company has responded that it stands by its technology and it claims.

The law, which will expand to cover all plastic products beginning in 2013, could discourage companies from developing innovative environmental solutions, since the law effectively prohibits companies from making certain environmental claims about their products. 

Right of Publicity Suit Against Facebook Dismissed

Last week, U.S. District Judge Richard Seeborg dismissed a putative class action against Facebook alleging that the company violated users’ rights of publicity by using their names and pictures for its Friend Finder service.  The Judge concluded that the class failed to demonstrate that they suffered any injury as a result of the service.  The Judge emphasized that Facebook did not publicize the plaintiffs’ names or profile pictures to any audience or in any context where they did not already appear.  Rather, the names and profile pictures were merely displayed on the pages of other users who were the plaintiff’s Facebook friends. 

The decision is welcome news not only to Facebook, but also Facebook app developers, some of whom have created innovative ways to allow users to interact with the developers’ products or services using friends’ names and likenesses. 

Court Holds That CAN-SPAM Preempts Michigan Anti-Spam Suit

A federal district court in Michigan recently held that the federal CAN-SPAM Act preempts Michigan’s anti-spam law.  Unlike the federal law, Michigan’s statute offers individuals who receive unsolicited commercial email, or “spam,” a private cause of action.  The decision, by Judge Janet T. Neff of the Western District of Michigan in Hafke v. Rossdale Group, LLC, is one of only a few court opinions construing the scope of state laws preempted by the federal CAN-SPAM Act.

The federal Controlling the Assault of Non-Solicited Pornography And Marketing Act (or CAN-SPAM Act), enacted in 2003, regulates the transmission of spam email.  For violations meeting specified criteria, it provides for criminal penalties and permits civil enforcement by the Federal Trade Commission and other federal agencies, Internet Service Providers, and state attorneys general.  It does not, however, permit individuals who have received unwanted email to bring suit. 

Therefore, those who have wished to bring suit for receiving unwanted spam have looked to states’ anti-spam laws, such as that of Michigan.  However, CAN-SPAM contains an express “preemption” provision, meaning it specifies the circumstances under which states may or may not regulate the same subject matter as the federal statute.  CAN-SPAM states that it supersedes state law “that expressly regulates the use of electronic mail to send commercial messages, except to the extent that any such statute, regulation, or rule prohibits falsity or deception.”  It also states that it does not preempt state laws “that are not specific to electronic mail” or those that “relate to acts of fraud or computer crime.”

In Hafke, the court had to interpret whether CAN-SPAM preempted the Michigan anti-spam law.  To reach a decision, the judge first reviewed the handful of prior cases on the scope of CAN-SPAM’s preemption.  Those cases, relying on CAN-SPAM’s preservation of state laws that prohibit “falsity or deception,” have differentiated state laws regulating “base error” from state laws regulating tortious conduct or material misrepresentations -- the courts have held that CAN-SPAM preempts the first kind of laws but not the second.  Building on those decisions, the judge held that because the Michigan law does not by its text require falsity or deception and because the plaintiff alleged only “technical” violations, CAN-SPAM barred the plaintiff’s claim.

In re iPhone Application Litigation Dismissed

Yesterday, Judge Lucy Koh of the U.S. District Court for the Northern District of California granted defendants’ motions to dismiss the consolidated, amended complaint in In re iPhone Application Litigation for lack of Article III standing, with leave to amend.  In finding lack of standing, the Court stated that plaintiffs’ allegations were “clearly insufficient” as plaintiffs did not allege “injury in fact to themselves” and “did not identify a concrete harm from the alleged collection and tracking of their personal information sufficient to create injury in fact.”  Further, the Court found that the plaintiffs had failed to allege any injury fairly traceable to Apple or any of the Mobile Industry Defendants.

In addition, the Court articulated specific deficiencies with respect to each of the causes of action, in the event plaintiffs choose to file an amended complaint.  These shortcomings include the fact that plaintiffs did not allege economic damages sufficient to meet the required threshold to state a civil claim under the Computer Fraud and Abuse Act.  The Court also found, as an increasing body of authority has held, that a plaintiff’s “personal information” does not constitute money or property under California’s Unfair Competition Law.

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Social Media: Legal Risks and Rewards

Your company has just launched an innovative new social media service, and you’ve received fanfare from the press, increased website traffic, and a spike in advertising revenues.  In short, the service is a complete success — until you’re served with a class action complaint seeking millions of dollars in damages and a civil investigative demand from the FTC.  What did you do wrong, and what can you do to get out of this mess?

That’s the question that I recently explored as a part of a panel at the summer meeting of the Virginia Bar Association on the benefits and risks of social media.  On the panel, we discussed the many ways that social media has influenced law and policy over the past few months and highlighted what businesses and their lawyers need to understand about privacy issues online in order to avoid litigation and regulatory enforcement. 

One of the main reasons that companies face litigation and investigations in the social media area is that they haven’t fully evaluated the information that they are collecting through social media and how that information is (or could be) used.  That is why the discussion on privacy today is coalescing around the concept of “privacy by design,” which Kashmir Hill at Forbes recently described as companies “bak[ing] privacy into their products” rather than considering privacy only reactively.  (You can read more about privacy by design here.)

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Key Holdings in Google Street View Litigation: WiFi Not "Readily Accessible to the General Public" and ECPA Preempts State Wiretap Laws

The Northern District of California issued two key rulings last week in denying in part a motion to dismiss in In re Google Inc. Street View Electronic Communications Litigation, a consolidated action arising out of Google’s acknowledged interception of “payload data,” including emails, usernames, password, and other private data, from unencrypted home wireless networks using technology installed on Google’s Street View vehicles.    

First, in a matter of first impression Judge Ware rejected Google’s argument that its interception of Wi-Fi communications content was not restricted by the Wiretap Act (Title 1 of the Electronic Communications Privacy Act or ECPA), due to a “readily accessible to the general public” exception contained in the statute.  Instead, the court held that this exception applies only to communications using traditional radio broadcast technology.  Significantly, Judge Ware distinguished Wi-Fi technology from traditional radio services, which presumptively are intended to be public, instead likening Wi-Fi to cellular technology, in that both are designed to send communications privately.  The court also held that plaintiffs’ Wiretap Act claim was plausibly pleaded, meaning that the litigation will continue beyond Google’s motion to dismiss. 

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Courts Address Locational Privacy Issues

As we previously noted here and here, locational privacy continues to be an area of ongoing interest.  Yesterday, a New Jersey appeals court ruled that a husband’s privacy rights were not invaded when his wife put a GPS tracking device in his car. 

In Villanova v. Innovative Investigations, Inc., A-0654-10T2 (N.J. Sup. Ct. App. Div. July 7, 2011), the plaintiff sued an investigative firm that had advised his then-wife to install a GPS tracking device in his car.  The appeals court upheld the dismissal of the plaintiff’s tort claim for intentional or negligent invasion of his right to privacy, finding that there was no evidence that Villanova was tracked while driving “the vehicle into a private or secluded location that was out of public view and in which he had a legitimate expectation of privacy.”  Because Supreme Court precedent establishes that people traveling on public roadways have no reasonable expectation of privacy in their movements, there was no intrusion into the plaintiff’s seclusion. 

Villanova dealt with surveillance by private investigators, and private investigators in New Jersey say that the decision is a welcome clarification of the law.  The Supreme Court will be revisiting this issue in the context of government surveillance next term, when it takes up United States v. Jones.  At issue in Jones: whether the police are required to obtain a warrant before installing a GPS tracking device on a person’s car. 

California Privacy Claims Survive Motion to Dismiss In NebuAd Lawsuit

In a recent order, Judge Henderson of the District Court for the Northern District of California denied NebuAd Inc.’s motion to dismiss in Valentine v. NebuAd Inc., No. C08-05113 TEH, finding that plaintiffs had sufficient statutory standing to assert claims under the California Invasion of Privacy Act ("CIPA") and the California Computer Crime Law ("CCCL") and that these claims were not preempted by the federal Electronic Communications Privacy Act ("ECPA").

With respect to standing, the Court found that the California Legislature did not intend to limit the right of action under CIPA and CCCL to in-state plaintiffs, and, thus, the out-of-state plaintiffs in this action could bring suit again a California defendant (NebuAd).  (Notably, this analysis pertained to standing under these specific California statutes, not the Article III constitutional standing that was at issue in the recent RockYou decision, which we wrote about here).  On the preemption issue, the Court rejected the Central District of California’s holding in Bunnell v. Motion Picture Ass’n of Am. that ECPA preempted a CIPA claim.  Instead, the Court said it was more persuaded by the California Supreme Court’s contrary holdings that ECPA does not preempt CIPA in People v. Conklin and Kearney v. Salomon Smith Barney.

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The Implications of The AT&T Mobility Decision for Web Publishers

In a decision with broad application, the Supreme Court held last Wednesday that the Federal Arbitration Act preempts state law rules that classify class action waivers in consumer contracts as unconscionable and therefore unenforceable.  The holding in AT&T Mobility LLC v. Concepcion, No. 09-893 (April 27, 2011) sweeps away a major barrier to enforcing arbitration agreements between businesses and consumers that had been erected by judicial decisions in California and several other states. The Supreme Court has made clear that where a consumer has entered into a contract that contains an arbitration provision, that consumer must submit to arbitration any dispute that falls within the scope of that agreement – even where the arbitration provision contains the type of class action waiver that many states had previously disfavored as unconscionable.

The Supreme Court's decision may have significant implications for web publishers, many of whom require users to agree to arbitration of claims arising out of terms of use and/or privacy policies as a condition of using their sites.  For instance, courts in California--whose law was specifically at issue in AT&T Mobility--had taken the approach that the presence of a class action waiver in an arbitration clause was almost sure to render the clause unconscionable and unenforceable.  Some cases in California that have considered whether arbitration clauses in "clickwrap" agreements are enforceable have relied heavily on California's law regarding class waivers.  Those decisions no longer appear to state good law after AT&T Mobility

For more information about the AT&T Mobility decision, please see our Client Alert

For Now, RockYou Court Finds Standing Based on PII Disclosure

By Eric Bosset & Mali Friedman

Judge Phyllis Hamilton of the U.S. District Court for the Northern District of California recently permitted a lawsuit arising out of a major data security breach suffered by social-media application developer RockYou to survive a motion to dismiss in part, based on the theory that plaintiff had  stated a "generalized injury" sufficient to maintain Article III standing—at least at the initial pleading stage—because the breach of plaintiff’s personally identifiable information (“PII”) allegedly caused loss of an "ascertainable but unidentified ‘value’ and/or property right inherent in [plaintiff’s] PII.”  Although this decision trends away from a recent dismissal [PDF] of a privacy suit by the U.S. District Court for the Central District of California on standing grounds, based on failure by that plaintiff to allege that the defendant caused any “actual or imminent harm,” it is a narrow ruling, the primary impact of which was to shift on these facts the timing of application of the operative standing test from the pleadings stage to the summary judgment stage.    

Recognizing that the plaintiff was advancing a novel theory of damages for which supporting case law is scarce and that there is no clearly established law regarding the sufficiency of allegations of injury in the context of the disclosure of online personal information, the RockYou Court declined to hold as a matter of law that plaintiff had failed to allege an injury in fact sufficient to support Article III standing.  (Under Lujan, Article  III  standing requires “injury in fact” that is “concrete and particularized”).  Notably, though, the Court also stated that it would dismiss plaintiff’s claims for lack of standing should it become apparent, after discovery, “that no basis exists upon which plaintiff could legally demonstrate tangible harm via the unauthorized disclosure of PII” (emphasis added).  The Court also rejected as a matter of law the characterization of PII disclosure as “lost money or property” and noted its doubts about plaintiff's ultimate ability to prove the damages alleged in the complaint.  Additionally, the Court dismissed with prejudice several of the causes of action asserted, based on plaintiff’s failure to allege the more particularized elements of injury required for these claims—including a claim under California's Unfair Competition Law (Cal. Bus. & Prof. Code §§ 17200 et seq.), which requires a plaintiff to prove that a violation caused loss of money or property.

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Do "Flash Cookies" Plaintiffs Have Standing to Sue in Federal Court?

As we've described in this recent article, the past year has witnessed a surge in privacy litigation that shows no signs of easing.   Many of these suits involve allegations that defendants have used Flash local shared objects ("Flash cookies") for the purpose of tracking Internet users' browsing activity. Flash cookies differ from traditional browser cookies in that they are stored outside the browser and may be immune to browser privacy controls.  Also, as explained in a widely cited article [PDF], Flash cookies can be used to recreate deleted brower cookies (a practice known as browser cookies "respawning").  Citing these characteristics, plaintiffs in more than a dozen class action cases have alleged that certain companies use Flash cookies in order to circumvent users' browser privacy controls, allegedly in violation of federal and state law.

As noted in this previous post, many of the suits have settled.  But at least one company, the ad network Specific Media, appears poised to continue to contest the suit [PDF] filed against it last August in the Central District of California.  On February 17, Specific Media moved [PDF] to dismiss the case, arguing (among other things) that even if the plaintiffs' allegations were true, they have failed to show that they have suffered any legally significant injury.  Here, Specific Media contends that the plaintiffs have not sufficiently alleged that the use of Flash cookies caused them to suffer a concrete and particularized "injury in fact," which is required to bring suit in federal court.  This argument has been raised in numerous other cases arising from the alleged collection and sharing of information online for advertising purposes. 

Earlier this month, the plaintiffs filed what, to our knowledge, is the first fully articulated theory of standing in cases of this kind.  In their opposition [PDF] to the motion to dismiss, the plaintiffs argue that Specific Media's use of Flash cookies hurt them in two ways.  First, the plaintiffs assert that the use of Flash cookies for tracking--which, the plaintiffs contend, Specific Media did surreptiously--deprived them of the economic value of their personal information.  Second, they contend that the use of Flash cookies affected the performance of their computers and their web browsing experience.  Specifically, the plaintiffs claim that the use of Flash cookies caused websites in Specific Media's ad network to load more slowly than they otherwise would have.  Specific Media's reply brief is due early next month.       

These arguments seem unlikely to be sufficient to overcome Specific Media's standing challenge.  The plaintiffs cite essentially no authority in support of their assertions that collection of personal information causes a legally cognizable injury, and, as Specific Media points out, several cases appear to stand for the contrary proposition.  As for the allegations about Flash cookies' harmful effect on the performance of their computers, it is perhaps possible that these will enable the plaintiffs to survive Specific Media's facial challenge to the adequacy of the complaint's standing allegations.  However, it seems unlikely that the plaintiffs will ultimately be able to show this alleged injury.  Thus, even if the plaintiffs survive Specific Media's motion to dismiss, they may face a more difficult standing challenge at a later stage of the case.  

We will continue to watch the Specific Media case closely, as it may prove to be the first of the Flash cookies cases to yield a decision on whether plaintiffs in these kinds of cases may pursue their claims in federal court. 

 

Court Cites Privacy Concerns in Rejecting Google Books Settlement

United States District Judge Denny Chin's decision [PDF] denying final approval of the Google Books Settlement included an interesting discussion of privacy issues that were raised by the proposed settlement agreement [PDF].  The decision may draw attention to the emerging privacy issues surrounding reading on computers and other Internet-enabled devices, such as popular e-Readers.

The Google Books settlement agreement would have resolved a copyright suit filed against Google by authors and publishers, parts of whose books Google had made available through its search engine without first securing copyright permission.  Under the agreement, Google would, among other things, have been permitted to (1) continue to digitize books, (2) sell subscriptions to an electronic books database, (3) sell online access to individual books, and (4) sell advertising on pages from books.  

A number of consumer groups -- including Consumer Watchdog and EPIC -- had filed briefs in opposition to the settlement arguing that allowing Google to engage in these activities raised privacy concerns.  Consumer Watchdog contended that the agreement would give Google "the ability to collect nearly unlimited data about the activities of users of its Book Search and other programs, including users' search queries, the identity of books a particular user reads, how long that reader spends on each book, and even what particular pages were read."  The court acknowledged that the privacy concerns about Google Books "are real."  However, Judge Chin noted that the agreement contained privacy protections for the authors and publishers that comprised the class.  Judge Chin did not focus on the privacy interests that Consumer Watchdog and others had raised with respect to users of Google Books. 

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Netflix, Redbox Sued for Allegedly Violating Renters' Privacy

Two of the country’s largest video rental services, Netflix and Redbox, have been sued for allegedly violating the federal Video Privacy Protection Act (“VPPA”).  The plaintiffs in both suits contend that the rental services stored information about their rental histories for long after that information had ceased being “necessary” to provide the services for which customers had signed up, in violation of the VPPA.  The Netflix complaint also alleges that the company unlawfully maintained the information even after customers had cancelled subscriptions to the service.

One central issue in both cases will be the question of the point at which information collected by a company is “no longer necessary for the purpose for which it was collected" -- specifically, with respect to Netflix, whether it was reasonable for it to retain subscriber information after cancellation of the service.  

The answer to this question about the substantive requirements of the VPPA may also have ramifications beyond the law of video privacy.  As we have previously detailed, the FTC’s recent staff report on consumer privacy recommended that businesses do more to incorporate substantive privacy protections at every stage of a product’s lifecycle.  The FTC, which characterized this approach as “privacy by design,” stressed the importance of limited data retention.

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D.C. Circuit Decides Red Flags Litigation

Last Friday, the U.S. Court of Appeals for the D.C. Circuit issued its opinion in litigation between the American Bar Association (ABA) and the Federal Trade Commission (FTC) over the scope of the FTC’s Red Flags rule.  The Court held the ABA's claims moot in light of recently-enacted legislation.   

The Red Flags rule requires covered entities to design and implement identity theft prevention programs.  In August 2009, the ABA challenged the FTC’s authority to enforce the rule with respect to attorneys.  In December 2010, Congress passed the Red Flag Program Clarification Act, which amended the definition of “creditor” in the underlying statute to limit the scope of the FTC’s rule.  We covered in previous blog posts the Act as well as supplemental briefs (here and here) filed by both parties arguing over the Act’s impact on the litigation.  The Court held that the ABA’s claims were now moot because the Act caused there to no longer be a case or controversy. 

The ABA’s claims for injunctive relief were premised on the original definition of “creditor” prior to passage of the Act.  The Court stated that “the policy, rule, and statute that gave rise to [the] suit are no longer in the same posture.”  The Court acknowledged that the FTC could promulgate new regulations seeking to subject attorneys to the Red Flags rule but dismissed it as a mere “hypothetical possibility” not giving rise to a live dispute. 

FTC Chairman Jon Leibowitz applauded the Court’s decision for vindicating the FTC’s contention that the case should be dismissed.

Indiana Reporters' Shield Law Does Not Protect Online Comments, Rules Judge

According to an article written by Jeff Swiatek in the Indianapolis Star, an Indiana judge has ruled that the state's reporters' shield law does not prevent two newspapers from being compelled in a lawsuit to disclose identifying information about online commenters in their Web forums.  The ruling is the first considering the application of the state's shield law to a media entity's online forum.

The plaintiff in the lawsuit alleges that commenters on websites run by two newspapers and a television station in Indianapolis posted harmful and false information about him.  He sought to compel the media companies to reveal technical information concerning the anonymous commenters so that he could obtain their identities and proceed in a suit against them.  Although the media organizations are not the targets of the suit, they resisted revealing the commenters' technical identifying information.  

Like many states, Indiana has a "reporters' shield law," which protects reporters from being compelled by courts from revealing the identities of their sources in certain situations.   Indiana's law states that reporters (including print, television, and radio reporters) cannot be forced to disclose the identity of the source of any information procured or obtained in the course of reporting for their employing media organization, regardless of whether the information is published/broadcast or not.  The judge ruled that the shield law does not prevent newspapers from revealing identifying information concerning commenters in their online forums (as opposed to a more traditional source).  He has not yet ruled on whether the television station must turn over information concerning the commenters as well.  

The application of state shield laws to online activities has been controversial since many of the laws, such as Indiana's, were passed long before the development of the Internet.  Although the judge's decision construes Indiana law, it provides an important datapoint as traditional media businesses develop approaches to privacy for online forums and state judges consider how to apply their shield laws in the Internet age.

Supreme Court Holds Corporations' Secrets Not Protected By Freedom of Information Act Exemption for "Personal Privacy"

Under the Freedom of Information Act (FOIA), citizens have a right to obtain documents from federal agencies.  However, agencies may withhold documents from request for several reasons, including to protect "personal privacy."  Does the exemption for "personal privacy" protect the privacy of corporations in addition to that of individuals?  In its recent decision in Federal Communications Commission v. AT&T, the Supreme Court ruled that it does not.

In everyday conversation, we often use the terms "personal" and "business" to refer to opposites: we say "it's not business, it's personal" (or vice versa).  So the idea that a business could plausibly claim to possess "personal privacy" rights may seem absurd.  

However, laws commonly use the term "persons" to refer to both business entities and human beings alike (where they wish to refer only to persons of the flesh-and-blood variety, laws typically use the term "individuals").  Indeed, the Administrative Procedure Act (which contains FOIA) specifically states that "person" means both individuals and businesses.  AT&T argued to the Supreme Court that the term "personal privacy" in FOIA referred back to this definition -- since AT&T is a person within the law's meaning, it must have "personal privacy" rights.

The Supreme Court was not persuaded.  In a unanimous opinion written by Chief Justice Roberts, the Court noted that adjectives frequently take a different meaning from the nouns from which they derive (e.g. corn vs. corny), so the Court need not assume the word "personal" in "personal privacy" is based on the law's definition of "person."  Instead, the Court chose to give "personal privacy" its ordinary meaning -- that is, referring to the privacy of individuals.  Thus, a company may not claim that agencies should withhold documents from public requests via FOIA on the ground that their release would threaten the company's privacy. 

The Chief noted with an implied wink at the end of the opinion that in ruling against AT&T, "[w]e trust that AT&T will not take it personally." 

Privacy Lawsuit Against Cable One Dismissed

Today the District Court for the Northern District of Alabama dismissed the class action lawsuit filed against our client, Cable One, Inc., for lack of subject matter jurisdiction because the named plaintiff lacked standing.  The litigation arose out of a limited test of NebuAd Inc.’s “deep packet inspection” technology, which was used to create anonymous, non-sensitive interest categories for subscribers for the purpose of serving targeted ads.  Of six putative class actions filed against Internet service providers in connection with tests of this NebuAd technology, this is the only one to be dismissed to date. 

Cable One initially was sued in the Northern District of California along with NebuAd, Inc., and five other ISPs—Bresnan Communications, CenturyTel, Embarq, Knology, and Wide Open West.  Covington's team of Simon Frankel and Mali Friedman secured the dismissal of that complaint against Cable One in October 2009 for lack of personal jurisdiction. 

Plaintiff’s counsel then filed a complaint against Cable One in Alabama (where Cable One was alleged to have allowed NebuAd to conduct its test). In the course of responding to discovery, plaintiff’s counsel stipulated to dismiss with prejudice the Computer Fraud and Abuse Act (“CFAA”) claim and related common law claims—the first dismissal of a CFAA claim in any lawsuit involving the NebuAd technology.  The Covington team of Eric Bosset and Andrew Bernie, along with Frankel and Friedman, also established in discovery that the named plaintiff lacked standing to sue on the remaining claim brought under the Electronic Communications Privacy Act (“ECPA”).  The court disposed of the action on Covington's motion to dismiss today.

For more information on private actions challenging online data collection practices, please see our recent publication in the Intellectual Property and Technology Law Journal and E-Alert

Apple Sued Again For Alleged Privacy Violations

For the fourth time in the past two months, Apple has been sued for allegedly violating the privacy of iPad and iPhone users.  Like the previous three suits (two of which we discussed in this post), Rodimer v. Apple, Inc. [PDF] alleges that Apple transmitted "personal information," including Unique Device IDs ("UDIDs") to application developers, who, in turn, shared the information with mobile advertising networks.  The complaint, filed this past Tuesday in California federal court, names a number of application developers--including The New York Times Co., Pandora Media, and National Public Radio--as well as several mobile advertising firms. 

Although the 92-page complaint is long on detail, it may come up short at the motion-to-dismiss stage given that it does not appear to allege sufficiently that the defendants' acts caused any injury to the plaintiffs.  The closest the complaint comes to alleging injury is its discussion of the lead plaintiff's "belief" that after accessing certain applications on his iPhone, the device's UDID was transmitted to application developers and their advertising affiliates. 

The complaint goes on to allege that the lead plaintiff "believes" that the transmission of the UDID "permitted one or more objects within his mobile device" to be used to facilitate the tracking of his online activities and geolocation so that the device could be sent targeted advertisements.  It appears that the sole basis for this belief is that the iPhone at some point began to operate "more slowly," leading the plaintiff to believe that the "Defendants [had] used his bandwith." 

These vague allegations of harm may be insufficient to establish standing to sue in federal court.  A recent dismissal [PDF] of a privacy suit by the U.S. District Court for the Central District of California on standing grounds suggests that plaintiffs alleging the kind of speculative harm that the Rodimer plaintiffs assert may be unable to maintain their suits.     

Ringleader Agrees to Settle Privacy Suits

Ringleader Digital -- an online advertising firm specializing in the mobile market -- has agreed to settle two putative class actions that were filed against it last fall.  The plaintiffs alleged that Ringleader violated the federal Computer Fraud and Abuse Act, 18 U.S.C. § 1030, as well as various state privacy and consumer protection laws, by using HTML5 software to track users' online activities.  Under the proposed settlement agreement [PDF], Ringleader will pay $30,000 to the named plaintiffs in both actions and $670,000 in attorneys' fees.  The proposed agreement also provides for significant injunctive relief.

This is the second notable settlement of a privacy litigation in the past three months.  As we discussed in a previous post, online marketing firms Quantcast and Clearspring settled several privacy suits arising from the alleged use of "Flash cookies" to track users' browsing activities for advertising purposes.  As with the Quantcast/Clearspring settlement, the settlement announced in the Ringleader cases is somewhat surprising given the strong defenses Ringleader appeared to have to the asserted claims and the limited release obtained.  Eric Bosset, Simon Frankel, Mali Friedman, and I recently published an article in the Intellectual Property & Technology Law Journal that details some of those defenses.        

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California Supreme Court: Retailers May Not Request ZIP Codes During Credit Card Transactions

In a decision with implications for all California retailers, the California Supreme Court ruled [PDF] yesterday that a customer may not be asked to provide his or her ZIP code during an in-person credit card transaction.  At issue in Pineda v. Williams-Sonoma Stores, Inc. was the scope of California's Song-Beverly Credit Card Act of 1971, Cal. Civ. Code § 1747.08, which provides that (subject to narrow exceptions) no entity that “accepts credit cards for the transaction of business” may:

  • “Request, or require as a condition to accepting the credit card as payment . . . the cardholder to write any personal identification information upon the credit card transaction form or otherwise”;
  • “Request, or require as a condition to accepting the credit card as payment . . . the cardholder to provide personal identification information, which the [entity] accepting the credit card writes, causes to be written, or otherwise records upon the credit card transaction form or otherwise”; or
  • “Utilize, in any credit card transaction, a credit card form which contains preprinted spaces specifically designated for filling in any personal identification information of the cardholder.”

“Personal identification information” is defined as “information concerning the cardholder, other than information set forth on the credit card, and including, but not limited to, the cardholder's address and telephone number.”  The question before the court in Pinedawas whether "personal identification information" also includes a customer's ZIP code.  In a unanimous decision, the California Supreme Court held that it does, reversing the lower court and allowing a putative class action against Williams-Sonoma to proceed.   

At least 14 other states and the District of Columbia have laws similar to the Credit Card Act--many of which provide private rights of action--but these appear to have been rarely, if ever, enforced.  By contrast, California has recently seen a surge in Credit Card Act litigation.  Today's ruling suggests that the surge will continue. 

Federal Trade Commission Provides Initial Interpretation of the Red Flags Clarification Act in Litigation with the American Bar Association

We recently covered the Red Flag Program Clarification Act of 2010 in a blog post and client alert.  The Act was intended to narrow the scope of the Federal Trade Commission’s Red Flags rule, which imposes requirements on creditors and financial institutions to detect and deter identity theft.  Prior to the Act’s passage, the American Bar Association had commenced litigation against the FTC regarding the rule’s application to attorneys.  The litigation is presently in the U.S. Court of Appeals for the District of Columbia Circuit, and in court papers filed on Friday, January 20, 2011, the FTC provided its initial interpretation of the Act’s impact on the rule. 

The FTC argued that the Act does not provide a blanket exemption for all attorneys, contrary to the ABA’s contention and the district court’s ruling.  Pursuant to the Act, an attorney could be subject to the Red Flags rule if he or she satisfies the definition of “creditor” under the Equal Credit Opportunity Act and regularly obtains consumer reports in connection with credit transactions, furnishes information to consumer reporting agencies in connection with credit transactions, or lends money to or on behalf of a person unless the loan is for expenses incidental to the services provided by the attorney.  In addition, the Act authorizes the FTC to subject any person to the rule if the FTC determines, by rulemaking, that the person “offers or maintains accounts that are subject to a reasonably foreseeable risk of identity theft.”  The FTC pointed to these two provisions, as well as the absence of legislative history supporting a blanket exemption for any profession, in arguing that the Act does not support the ABA’s position that attorneys should be categorically exempt from the rule. 

The ABA’s responsive brief is due on February 3, 2011. 

What General Counsel Need to Know About Privacy in 2011

Here’s a five-minute overview of the five major bodies that will influence the privacy, data protection and data security areas as we start 2011.

1.       The Federal Trade Commission.  The FTC’s privacy efforts focus on the FTC Act’s broad prohibition against “unfair or deceptive” acts or practices.  The FTC also has played a valuable role in providing guidance to companies on appropriate privacy practices and has fostered valuable groups heading up industry self-regulatory efforts.  But in December 2010, the FTC signaled that “self-regulation has not kept pace with technology.”  The FTC’s report suggests a new normative framework for all commercial entities -- online and offline -- that handle any data that “can be reasonably linked to a specified consumer.”  The report has three core principles:

  • Privacy by Design.  Companies should adopt practices to limit data collection, protect data that is collected, implement reasonable data retention periods, and ensure the accuracy of data as part of the design of their products and services.
  • Choice.  Companies should provide real choices to consumers, unless data is collected for “commonly accepted practices.”  These choices should be clear and presented at the point where data is provided.  A do-not-track option for targeted advertising also is suggested.
  • Transparency.  The FTC calls for privacy policies that are short, clear and standard.

Comments are due February 18, and the FTC will issue a final report in the late spring.

2.       The Obama Administration.  The Department of Commerce in December 2010 issued a “green paper” on privacy practices in the commercial sector.  It recommends adoption of a national framework that would be built around a set of “fair information practice principles,” many of which would track the FTC’s recommendations.  However, the Commerce approach is more encouraging to industry self-regulation than the FTC.  It suggested that those adhering to self-regulatory guidelines might gain the benefit of a safe harbor.  Comments on its report are due on January 28.

3.       Congress.  Privacy bills were introduced in the last Congress, after much study and debate, but the 111th Congress expired without new legislation.  Whether the 112th Congress will start with a march toward legislation is an open issue.  My colleague Gerry Waldron has a post that provides a great look at the prospects for legislation.  In short, the Senate Commerce Committee may be able to move more quickly than the House Commerce Committee, given the significant changes in membership on the House side.

4.       The Plaintiffs’ Trial Bar.  More than 35 major privacy lawsuits were filed in 2010.  The lawsuits have targeted unexpected sharing of consumer data with third parties.  They also have focused on new tracking technologies that are alleged to circumvent user control, such as “Flash cookies,” “history sniffing,” “cookie re-spawning” and “deep packet inspection.”  Privacy litigation can be expected to be a significant focus in 2011.

5.       The European Commission.  And if the developments on this side of the Atlantic weren’t enough, consider that the 1995 EU Data Protection Directive will be reconsidered in 2011.  The safe harbor -- the EU regulation that permits data to pass from countries that have privacy laws on par with Europe and those, like the U.S., that don’t -- also is being reconsidered on its 10-year anniversary.  Some 2,500 companies and organizations now are certified under the safe harbor, which raises the stakes for American industry.

U.S. Supreme Court Denies Cert in Seventh Circuit Case Involving FACTA and E-Commerce

Yesterday, the U.S. Supreme Court refused to reconsider Shlahtichman v. 1-800 Contacts Inc., in which the U.S. Court of Appeals for the Seventh Circuit held that an email confirmation of an online purchase is not “electronically printed” for purposes of the Fair and Accurate Credit Transactions Act of 2003 (“FACTA”).  Among other restrictions, FACTA prohibits merchants who accept credit cards as payment from printing the expiration date on any receipt provided to the purchaser at the point of sale or transaction. This prohibition applies only to receipts that are “electronically printed.” 

The plaintiff, Eduard Shlahtichman, sued 1-800 Contacts, alleging that the company’s email confirmation violated FACTA because it listed his credit card's expiration date.  After considering the issue, the district court dismissed the case, strongly suggesting that FACTA does not apply to e-commerce because emailed receipts are not "electronically printed."  On appeal, the Seventh Circuit agreed with the district court, finding that the ordinary meaning of the term “electronically printed” reaches only those receipts that are printed on paper, and that the use of the term "electronic" did not broaden the scope of the statute beyond paper receipts.

Shlahtichman is one in a series of cases in which courts are struggling to determine the extent to which laws enacted before e-commerce was as widespread as it is today should apply in today's information economy.

No More Secrets? Employee Emails Not Protected by Attorney-Client Privilege

Following last year's Supreme Court decision in Quon v. Arch Wireless, a case that Yaron Dori and I explored in an earlier E-Commerce Law Reports article, courts across the country have been struggling to balance employers' right to monitor employees' electronic communications against employees' privacy rights.  The latest volley in this area is an opinion released last week by a California appellate court in the case of Holmes v. Petrovich Development Company, LLC.

In Petrovich, the California Court of Appeal confronted the question of what happens when an employee uses her business email system to seek legal advice.  The plaintiff in the case, Julie Holmes, claimed that her employer and coworkers reacted negatively to her announced plans to take maternity leave, and she used her work email to contact a lawyer about a lawsuit against the company.  When the employer obtained those emails and introduced them as evidence against Holmes in the lawsuit, Holmes claimed that they were protected by the attorney-client privilege.

The court disagreed, finding that Holmes' employer had made clear to her that business emails were not private and that office computers would be monitored to ensure that they were used only for business purposes.  Because of this clear policy, the court concluded that Holmes' emails were "akin to consulting her attorney in one of defendants' conference rooms, in a loud voice, with the door open, yet unreasonably expecting that the conversation overheard by Petrovich would be privileged."

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Adobe Commits To Providing Users Control over "Flash Cookies"

Adobe's Flash Player includes a local storage feature that enables websites and applications to remember consumer data, such as log-in credentials and form information.  However, media and data companies' use of this feature, which is sometimes referred to as a "Flash cookie," has been the subject of a number of recent lawsuits.  Specifically, plaintiffs allege that defendants used the local storage feature to keep regular HTTP cookies alive, even after a user deleted them.  

Earlier this week, Adobe announced that it is taking steps to improve consumers' control over the information that is stored in local storage.  This move follows the FTC's request in its recently released preliminary staff report for companies to "create better tools to allow consumers to control the collection and use of their online browsing data."  Adobe's announcement is another example that industry is taking the FTC's call for "do-not-track" mechanisms seriously. 

Recent CFAA Cases Address Defendants' Violations of Employer Policies

A recent decision from the Eleventh Circuit highlights an ongoing issue under the Computer Fraud and Abuse Act (“CFAA”): the significance of policy-based restrictions when determining whether a person accessed a protected computer “without authorization” or “exceeded authorized access.”

In United States v. Rodriguez [PDF], the Eleventh Circuit upheld the criminal conviction of a Social Security Administration (“SSA”) employee, who, as part of his job duties, had access to SSA databases containing sensitive information about individuals.  According to the Eleventh Circuit, Rodriguez exceeded his authorized access when he looked up personal acquaintances in the databases, in violation of agency policies that prohibited employees from obtaining database information without a business reason.

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Starbucks Employees Affected By Data Breach Have Standing To Sue In Federal Court

Last week, the Ninth Circuit issued two opinions in connection with the theft of an unencrypted laptop that contained personal information about Starbucks employees.  First, the court held in a published opinion that Starbucks employees whose names, addresses and Social Security numbers were on the stolen computer could show that they had suffered enough injury to sustain their claim for purposes of getting into federal court.  Specifically, the court found that the increased risk of identity theft satisfies the requirement that plaintiffs show an injury so long as there is a “credible threat of harm” that is “both real and immediate, not conjectural or hypothetical.”  The court also found that “generalized anxiety and stress” are other kinds of harm that could satisfy the requirement.

Although the Starbucks employees satisfied the injury requirement, a second, unpublished Ninth Circuit opinion issued the same day indicated that they had not shown damages -- a key issue in privacy litigation.  “The mere danger of future harm, unaccompanied by present damage, will not support a negligence action,” held the court. (We have elsewhere reported on the challenges that individuals affected by security breaches face in establishing damages.)  The Ninth Circuit also found that the Starbucks employees failed to show the existence of an implied contract under Washington law.

Sixth Circuit Finds Reasonable Expectation of Privacy in E-mails

On Tuesday, the Sixth Circuit Court of Appeals ruled in U.S. v. Warshak [PDF] that the government may not compel a commercial Internet service provider to turn over the contents of a subscriber's e-mails without first obtaining a warrant based on probable cause.  The court recognized fundamental similarities between e-mail and more traditional forms of communication, such as letters and telephone calls, stating that "it would defy common sense to afford e-mails lesser Fourth Amendment protection."  As a result, the court held the Stored Communications Act unconstitutional, to the extent that the statute purports to permit the government to obtain e-mails warrantlessly from a commercial ISP.

If this decision is upheld by the U.S. Supreme Court, or even spurs Congress to update the nearly 25-year-old Stored Communications Act to reflect the changes in technology that have taken place since its passage, it may provide more clarity around the protections for data stored on server-based email systems and other cloud computing services, which could receive less protection than the same data stored locally.  The shift is consistent with an overall trend to update privacy laws to reflect new technology, a goal urged most recently by the FTC, as well as by the Department of Commerce in the privacy report that it issued today.

Vermont Seeks Supreme Court Review of Second Circuit Medical Privacy Ruling

The State of Vermont is petitioning the Supreme Court to review a Court of Appeals decision holding that the State’s prescription confidentiality law is unconstitutional.

The law at issue prohibits regulated entities from selling or using records containing prescriber-identifiable information—i.e., information linking prescribers to prescriptions for particular drugs—for marketing or promoting prescription drugs, unless the prescriber consents.

The Court of Appeals for the Second Circuit ruled that the law is an impermissible restriction on commercial speech under the First Amendment, reversing and remanding the district court.  This ruling is being compared to two First Circuit decisions upholding prescription confidentiality laws in Maine and New Hampshire.

In its petition, Vermont points to other States that have considered legislation to restrict the commercial use of prescriber-identifiable data, and urges the Supreme Court to weigh in to provide States and other regulators with “guidance as to the scope of their ability to allow individual Americans to control access to and use of their information.”

Quantcast, Clearspring Agree to Settle "Flash Cookies" Suits

Just two days after the Director of the FTC's Bureau of Consumer Protection announced that the agency would not tolerate an "arms race" aimed at developing technologies that subvert user choice regarding online tracking, two firms accused of employing such technologies agreed to settle lawsuits against them.  Quantcast and Clearspring--which provide web analytics and certain functionality to consumer-facing websites--were named in several class action complaints this summer.  The suits alleged that the companies used "Flash cookies" (i.e., local shared objects stored in the memory of Adobe's Flash Player plug-in) to track user activity on websites where Quantcast and Clearspring provide their services.  The publishers of some of those sites were also named in the suits.  

Although the use of traditional "HTTP" cookies for tracking has become so commonplace as to be relatively uncontroversial, Flash cookies have been criticized because they are unaffected by browser privacy settings.  Moreover, as noted by researchers at UC-Berkeley, Flash cookies can be used to re-create or "respawn" browser cookies after a user deletes the latter.  The plaintiffs in the Quantcast and Clearspring cases seized on these distinctive qualities in asserting that the defendants used Flash cookies to "circumvent" users' privacy settings.  The complaints included claims under the Electronic Communications Privacy Act, the Computer Fraud and Abuse Act, the Video Privacy Protection Act, and various state laws.

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The New Flash Cookie: History Sniffing

On the eve of the reported settlement of the Flash cookie litigation by Quantcast and Clearspring, Covington alum Kashmir Hill reports at Forbes about an online practice that could be the next "Flash cookie" among privacy advocates:  web history sniffing.

According to the Complaint (PDF) filed last week in federal court in California, a Netherlands company called Midstream Media illicitly collected information about users' web histories on its network of "YouPorn" websites.  The litigation claims that Midstream used a JavaScript security flaw to determine whether particular pages had been visited by particular browser, apparently to track which users had also visited its competitors' sites.

Like other online privacy litigation litigation that we've seen this year, the Midstream plaintiffs' case relies on state consumer protection statutes and the Computer Fraud and Abuse Act, or CFAA -- which existed long before both history sniffing and video streaming.  Even with the creative license that comes from extending these laws to the Internet, it's not at all clear that the plaintiffs will be able to succeed.

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Maine Court Undercuts Claims Against Hannaford Bros.

Individual plaintiffs have not had much success bringing private actions against businesses affected by security breaches.  In particular, a number of courts have held that the abstract risk of identity theft is not a cognizable injury.  And most recently, the Maine Supreme Judicial Court has determined that even those individuals actually victimized by identity theft may have difficulty establishing injury if they are reimbursed in full by their financial institutions. 

The Maine court found that time and effort that victims of identity theft spend identifying and correcting fraudulent credit card activity is not sufficient to show a cognizable injury for purposes of a negligence or breach of an implied contract claim.  The court found these are uncompensable as the “typical annoyances or inconveniences that are a part of everyday life.” 

The court was responding to a question certified by the U.S. District Court for the District of Maine in connection with more than two dozen class complaints filed against Maine-based grocery chain Hannaford Bros. Co.  The claims against Hannaford were filed after its May 2008 announcement that a hacker had compromised its electronic payment processing system and stolen up to 4.2 million customer debit and credit card numbers, expiration dates, security codes, PINs, and other customer information.

Is An IP Address Personal Information?

Courts have started to address the tricky -- but important -- question of whether IP addresses are personal information in which users have a right to privacy -- statutory or otherwise. 

Most recently, the U.S. District Court for the District of Columbia found that “Internet subscribers do not have an expectation of privacy in their subscriber information as they already have conveyed such information to their Internet Service Providers.”  (MediaPost provided good coverage of the decisions.) The district court declined to quash a subpoena that had been issued to an ISP seeking subscriber information. 

But just two days earlier, Switzerland’s highest court had held that IP addresses are personal data protected by under Switzerland’s data privacy laws.  It found that the privacy rights of ISP subscribers outweigh the intellectual property interests of copyright holders.  The New Jersey Supreme Court has also held that subscribers have a privacy interest in their IP addresses.  Invoking the New Jersey Constitution’s protections against unreasonable search and seizure, the court required a lawful subpoena to access subscriber information provided to an individual’s Internet service provider.  The court noted that its decision was dependent on existing technology and practices.