On November 28, 2022, the European Commission launched a public consultation on whether the following three EU consumer laws remain adequate for ensuring a high level of consumer protection in the digital environment:
- the Consumer Rights Directive (Directive 2011/83/EU, as amended), which sets out the minimum information traders must provide to EU consumers and which offers consumers certain rights, such as the right to withdraw from a contract;
- the Unfair Contract Terms Directive (Directive 93/13/EEC, as amended), which prohibits terms in “standardized” (i.e., non-negotiable) business-to-consumer agreements that cause a significant imbalance between the parties rights and obligations to the detriment of consumers; and
- the Unfair Commercial Practices Directive (Directive 2005/29/EC, as amended), which prohibits commercial practices considered unfair, for example, because they are misleading or aggressive.
The public consultation consists of filling out a short questionnaire, which needs to be submitted by February 20, 2023. It is aimed at stakeholders that operate in the digital environment, such as online platforms.
Continue Reading New Data Laws Prompt European Commission to Open Consultation on EU Consumer Laws