Today, the Federal Trade Commission (“FTC”) issued a staff report examining the consumer-protection implications of popular shopping apps. These services are intended to ease and enhance the shopping experience by allowing consumers to, for example, compare prices in-store across retailers, collect and redeem deals, or pay for purchases while shopping in brick-and-mortar stores. The FTC
Consumer Report
FCRA Jury Award Highlights Compliance Risk
By Mike Nonaka on
Recently, a jury in the U.S. District Court for Oregon awarded a plaintiff $18.58 million in compensatory and punitive damages for Equifax’s violations of the Fair Credit Reporting Act (FCRA). The plaintiff was a co-signor to a loan that was denied by a bank due to the plaintiff’s credit report, which was a “mixed file” that…
CFPB Offers Assistance for Consumer Credit Reporting Complaints
By Mike Nonaka on
Last week, the Consumer Financial Protection Bureau (CFPB) announced that it had established a process for assisting consumers with credit reporting complaints. The CFPB previously had implemented similar processes for complaints relating to credit cards, mortgages, bank accounts and services, private student loans, vehicle, and other consumer loans. The complaint process is intended to complement…
FTC Obtains Second Largest Civil Penalty Under FCRA
By Libbie Canter on
An employment background screening company will pay a $2.6 million civil penalty to settle Federal Trade Commission charges under the Fair Credit Reporting Act. The FTC alleged that HireRight Solutions, Inc., which compiles background reports to assist employers in making hiring and other employment-related decisions, is a consumer reporting agency since its reports “bear on…