Tag Archives: CPNI

Cox Communications to Pay $595,000 in Data Breach Settlement

By Hannah Lepow Yesterday the FCC announced that it has entered into a $595,000 settlement agreement with Cox Communications to resolve an investigation into whether the company failed to protect its customers’ personal information when it suffered a data breach in 2014.  This is the first privacy  and data security enforcement action the FCC Enforcement … Continue Reading

Carriers Agree to $3.5 Million FCC Fine For Alleged Privacy Violations

In a consent decree adopted yesterday by the Federal Communications Commission, two telecommunications carriers — TerraCom, Inc., and YourTel America, Inc. — agreed to pay a $3.5 million civil penalty and adhere to a three-year compliance program to settle allegations that the carriers violated the federal Communications Act by failing to adequately protect “proprietary information” … Continue Reading

FTC Closes Investigation After Verizon Fixes Encryption Problems With FiOS and DSL Routers

Earlier this week, the FTC notified Verizon by letter that it has closed its investigation into whether Verizon violated Section 5 of the FTC Act by failing to secure certain routers supplied to the company’s broadband subscribers.  The FTC’s investigation centered on Verizon’s practice of supplying routers that incorporated an outdated default security setting, an … Continue Reading

FCC Expands Application of Customer Privacy Provisions with $10 Million Fine Against Carriers

By Caleb Skeath Last Friday, the FCC announced that it intends to fine two telecommunications carriers — TerraCom, Inc., and YourTel America, Inc. — a total of $10 million for failing to protect certain customer data.  According to the FCC, the two carriers, which provide discount phone services to low-income individuals, posted customer “proprietary information” … Continue Reading

FCC Adopts Consent Decree Regarding Verizon CPNI Opt-Out Notices

A Consent Decree adopted by the FCC’s Enforcement Bureau on September 2 settles the FCC’s inquiry into allegations that Verizon failed to provide some customers with required notices about Verizon’s use of Customer Proprietary Network Information (CPNI) and took too long to notify the FCC after discovering the error. Under the Consent Decree, Verizon will … Continue Reading

Annual FCC CPNI Certification Due by March 1

Yesterday, the Federal Communications Commission’s (FCC’s) Enforcement Bureau issued a reminder that annual CPNI certifications for calendar year 2013 must be filed with the FCC by March 1, 2014. The FCC requires telecommunications service providers (including paging providers, commercial mobile radio services providers, and calling card providers) and interconnected VoIP service providers to file an … Continue Reading

FCC: Customer Data Carriers Obtain Through Mobile Devices Subject to Existing Privacy Rules

Telecommunications carriers and providers of interconnected VoIP service with access to certain kinds of customer information collected through mobile devices are subject to existing privacy rules governing their use and disclosure of that information, the Federal Communications Commission announced in a declaratory ruling adopted at its June 27 meeting.  Significantly, the decision makes clear that … Continue Reading

FCC to Consider Ruling on Carriers’ Use of Data Collected on Mobile Devices

The Federal Communications Commission is scheduled to vote this month on a declaratory ruling stating that existing rules governing telephone carriers’ use of subscribers’ personal information also apply to data collected on mobile devices. Existing regulations restrict telecommunications carriers’ ability to use or disclose Customer Proprietary Network Information (CPNI) that a carrier obtains in the … Continue Reading

CPNI Certifications Due on March 1

As a reminder, telecommunications carriers must submit their annual certifications regarding customer proprietary network information (CPNI) by March 1.  CPNI is private customer information concerning telecommunications. Telecommunications carriers and providers of interconnected Voice over Internet Protocol (VoIP) must certify annually to the FCC that they comply with their obligations to protect and limit disclosure of … Continue Reading

FCC Mobile Privacy Notice Published — Comments Due July 13

As we reported, the Federal Communications Commission (“FCC”) recently announced that it is seeking comments on the protection of data stored on mobile devices by wireless phone carriers. The FCC has noted that the comments it previously received on the issue five years ago are already “badly out of date.”  The Federal Register published the … Continue Reading

Federal Communications Commission Seeks Comments on Mobile Privacy

The Federal Communications Commission (“FCC”) has released a Public Notice seeking comments on the steps wireless phone carriers are taking to protect the privacy and data security of customer information that is stored on consumers’ mobile devices and on how existing laws apply to the carriers’ information practices.  Section 222 of the Communications Act and the FCC’s … Continue Reading
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