Mobile Payments

On March 27, 2013, the Federal Reserve released a report on consumers’ use of mobile banking and mobile payments.  The report follows a similar report issued by the Federal Reserve last year.  The report found that use of mobile banking has increased significantly in the past year while use of mobile payments has increased as well. 

As of November 2012, 28 percent of all mobile phone users (compared to 21 percent in December 2011) and 48 percent of smartphone users (compared to 42 percent in December 2011) had used mobile banking in the past 12 months.  The recent report found that 15 percent of all smartphone users have made a payment from their phone in the past 12 months, compared to 12 percent of users from the prior report.  In addition, the use of mobile phones to deposit checks has doubled in the past year, rising from approximately 10 percent to 21 percent.      

The most common uses of mobile banking are to check account balances or recent transactions (87 percent of users) and to transfer money between accounts (53 percent of users).  The most common use of mobile payments is to make online bill payments (42 percent of users).  Six percent of all smartphone users have made a point-of-sale payment using their phone in the past 12 months, which represents a sizable increase from the one percent of users in December 2011. 

Continue Reading Federal Reserve Releases Report of Mobile Banking and Mobile Payments Use

Last Friday, the Federal Trade Commission released a report, Paper, Plastic…or Mobile?, on the use of mobile payments.  The report follows a workshop hosted by the FTC in April 2012 that explored innovative mobile payment products and services, the potential benefits offered by mobile payments, and the concerns they raise.  For purposes of the report, mobile payments generally include four types of payment processes:  (1) near field communication (NFC) technologies, (2) mobile applications, (3) online checkout wallets, and (4) mobile carrier billing (charging of payments directly to a mobile phone bill).

The report focuses on the primary areas where the increasing use of mobile payments raises concerns, including dispute resolution, data security, and privacy.  The report also highlights special concerns regarding mobile carrier billing and international mobile payments.Continue Reading FTC Issues Report on Mobile Payments

In its most recent issue of the Supervisory Insights newsletter, the Federal Deposit Insurance Corporation (FDIC) describes mobile payment technologies, the risks they pose to depository institutions, and the regulatory framework applicable to such technologies.  The FDIC notes the widespread use of smartphones as a payment technology and the increasing availability of point-of-sale terminals equipped to process payments using near-field communications.  Both of these factors require institutions to understand and adopt controls to mitigate risk from mobile payment technologies.Continue Reading FDIC Highlights Mobile Payment Technologies and Related Risks

Yesterday, the Payment Card Industry Council issued guidance for merchants using smartphones or tablets to accept payments from customers.  The guidance follows up on the PCI Council Chairman’s pledge in February, as reported in this blog, to make mobile payments a top priority.  Payment card readers that can be

Continue Reading PCI Council Issues Guidance for Mobile Payment Acceptance