Autorenewal regulation has been a recent focus of both federal and state regulators. The U.S. Court of Appeals for the Eighth Circuit recently vacated the FTC’s Negative Option Rule on procedural grounds, but businesses need to remain vigilant of state regulatory requirements, including new ones that will take effect starting in September. Some of these regulations impose requirements similar to those in the FTC’s now-vacated rule. However, they also impose additional requirements, including regular subscription reminders and price increase notices. Below is a brief update on forthcoming requirements in Massachusetts, Connecticut, and New York that will impact subscription providers.

Massachusetts (Effective September 2, 2025)

The Massachusetts Attorney General issued a final rule regarding unfair and deceptive fees under the Massachusetts Consumer Protection Act. The rule implements requirements similar to the now-vacated Negative Option Rule, and also imposes additional requirements, including regular subscription reminders.

Disclosure Requirements: Businesses must provide clear and conspicuous disclosures about recurring charges and how to stop them. These disclosures must be in writing—even if the offer is made verbally.

Any trial offers must also clearly and conspicuously disclose in writing the following:

  • Any financial obligation that may be incurred by accepting the trial offer;
  • All products for which the consumer may incur a financial obligation by accepting the trial offer;
  • Instructions for rejecting or cancelling the trial offer before incurring a financial obligation;
  • When the consumer must cancel to avoid a financial obligation; and
  • When the consumer will incur any financial obligation if she fails cancel the trial.

Cancellation Mechanisms:Businesses must provide a simple mechanism to cancel and immediately stop any recurring charges. The “simple mechanism” must be at least as easy to access and use as the signup method and must, at a minimum, be available through the same medium the consumer used to sign up. For online signups, the simple cancellation mechanism must be available through the same website or web-based application.

Subscription Reminders: Businesses must provide written subscription reminders 5 – 30 days before the renewal cancellation deadline. For subscriptions that renew monthly (or more frequently), businesses can choose instead to provide notices every time the subscription renews.

Connecticut (Effective October 1, 2025)

 At the end of June, Connecticut amended its autorenewal law, which now more closely resembles California’s law. 

  • Disclosure Requirements: The amendment defines “clearly and conspicuously” to closely mirror the definition in California’s law.
  • Recordkeeping: The amendment directs agencies and courts to consider whether a business has produced a record of affirmative consent in assessing compliance with the law. However, unlike California’s law, it does not expressly require businesses to maintain verification of consumer consent.

Connecticut will impose further changes to its autorenewal law next summer when CT SB3 comes into effect in July 2026.

New York (Effective November 5, 2025)

Significant updates to New York’s autorenewal law will come into effect on November 5, 2025. Below are three key provisions of the new law.

Price Increase Requirements: Whenever implementing a price increase relating to an automatic renewal, a business must either (1) obtain in advance affirmative consent to the increased price; or (2) allow the consumer to cancel penalty free within 14 days after the price increase and provide a pro-rated refund for the remainder of that term.

Cancellation Mechanisms: A business must provide the option to cancel through the medium by which the consumer signed up, as well as any other medium by which a consumer can consent to the subscription or any price increase.

Subscription Reminders: Businesses that offer subscriptions with free trial periods exceeding one month are required to notify consumers of the first subscription charge between 3 and 21 days before the cancellation deadline. This notification must be sent using the consumer’s preferred communication method and provide cancellation instructions.

Check back here for more updates on federal and state autorenewal law developments. 

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Photo of Laura Kim Laura Kim

Laura Kim has a proven track record of successfully resolving clients’ most important consumer protection matters before the FTC, State AGs, and the NAD. She is well-known for her insider knowledge of the FTC as well as her practical approach to accomplishing her…

Laura Kim has a proven track record of successfully resolving clients’ most important consumer protection matters before the FTC, State AGs, and the NAD. She is well-known for her insider knowledge of the FTC as well as her practical approach to accomplishing her clients’ objectives.

As chair of Covington’s Advertising & Consumer Protection Investigations practice group, Laura represents corporate and individual clients in investigations before the FTC and State Attorneys General. She also provides pragmatic compliance advice on a wide range of consumer protection issues, including substantiating claims involving generative artificial intelligence, environmental benefits, and “Made in USA.” She counsels brands on emerging issues involving influencers, consumer reviews, AI-generated content, and subscription autorenewals. Laura regularly represents both challengers and advertisers before the NAD, achieving favorable outcomes in matters involving artificial intelligence, influencers, and claim substantiation.

During her twelve-year tenure at the FTC, Laura served as Assistant Director in two divisions of the Bureau of Consumer Protection, Attorney Advisor to Chairman William E. Kovacic, and Chief of Staff to Bureau Director Jessica Rich. She oversaw major rulemakings—including the Green Guides and the Telemarketing Sales Rule—and supervised dozens of investigations and enforcement actions. As Assistant Director in the Division of Enforcement, Laura also supervised compliance monitoring and enforcement proceedings for companies under federal court or Commission order.

Photo of Andrew Siegel Andrew Siegel

Andrew Siegel defends clients in FTC, DOJ, and State AG consumer protection investigations and enforcement actions, including against allegations relating to advertising and marketing practices, subscription autorenewals, and unfair and deceptive trade practices.

Andrew has extensive experience representing clients across industries, including in…

Andrew Siegel defends clients in FTC, DOJ, and State AG consumer protection investigations and enforcement actions, including against allegations relating to advertising and marketing practices, subscription autorenewals, and unfair and deceptive trade practices.

Andrew has extensive experience representing clients across industries, including in the technology, consumer products, and financial services sectors, in high-stakes government investigations by federal and state regulators. He defends clients against allegations relating to the marketing of online subscriptions, the use of algorithms and artificial intelligence, undisclosed endorsements, claim substantiation, and other unfair and deceptive practices. He also counsels clients on proactive compliance with FTC and state regulations governing consumer interactions.

In addition, Andrew advises clients on the protection of customer information and other sensitive data as they respond to demands from U.S. and international law enforcement agencies and government regulators, as well as private plaintiffs. Andrew assists clients in navigating U.S. and international data privacy requirements as they respond to federal grand jury subpoenas, international legal demands, and discovery requests.

Photo of Alexandra Remick Alexandra Remick

Alexandra Remick is a member of the Advertising and Consumer Protection Investigations Group. Her practice focuses on regulatory and compliance matters related to consumer protection. She has experience advising clients on topics including endorsements, social media influencers, native advertising, automatically renewing subscriptions, consumer…

Alexandra Remick is a member of the Advertising and Consumer Protection Investigations Group. Her practice focuses on regulatory and compliance matters related to consumer protection. She has experience advising clients on topics including endorsements, social media influencers, native advertising, automatically renewing subscriptions, consumer reviews, and claim substantiation in a variety of contexts. She frequently provides advice on specific advertising compliance questions and works with companies on developing internal advertising compliance policies. She has also represented multiple clients in FTC investigations involving consumer protection issues, has conducted regulatory due diligence on multiple transactions, and has drafted comments on multiple rulemakings.

Photo of Munseong Park Munseong Park

Munseong Park is an associate in the London office. His practice focuses on trademark matters, with an emphasis on counseling and litigation, as well as regulatory matters related to consumer protection.