Tag Archives: Retail

New Jersey Enacts Law Limiting Ability of Retail Establishments to Scan State-Issued IDs

On July 21, New Jersey Governor Chris Christie signed into law the Personal Information Privacy Protection Act (PIPPA) (S. 1913), which limits the circumstances under which “retail establishments” (retailers) can collect and use information obtained by scanning the state-issued identification cards of customers. The new law limits the ability of retailers to scan the barcode … Continue Reading

Key Takeaways from the FTC Workshop on Mobile Device Tracking

Last week, the Federal Trade Commission held the first of its three spring workshops, focused on mobile device tracking.  Mobile tracking has gained increasing attention in recent years, as some brick and mortar retailers have begun tracking the signals emitted from customer smartphones in an effort to better understand shopping habits and patterns.  For instance, … Continue Reading

California Court Agrees Song-Beverly Act is Inapplicable to Online Purchases of Physically-Delivered Goods

Earlier this month, a California trial court held that the Song-Beverly Act does not apply to online purchases of physically delivered goods.  The Superior Court for the County of Los Angeles-Central District ruled in favor of Ticketmaster on January 10 in a lawsuit alleging violations of the Song-Beverly Act because customers were required to provide … Continue Reading

Senators Call for Hearing on Data Security in Wake of Target Data Breach

A number of investigations and inquiries, including a call for a hearing in Congress on December 30, 2013, have been sparked by the announcement by Target Corp. that a massive security breach of approximately 40 million of its customers’ credit and debit card accounts used at brick-and-mortar Target stores occurred between November 27 and extending through … Continue Reading

Self-Regulatory Code Released for Retailers Using WiFi To Track Customers

Under a new self-regulatory code released earlier this week, brick-and-mortar retailers that track customer in-store movements using mobile phone WiFi signals must disclose the practice to customers and allow them to opt out. The code was created by the Future of Privacy Forum (FPF) and a group of mobile analytics companies.  It was announced jointly … Continue Reading

Article Reports on Practice of Tracking Merchandise Returns and Associated Privacy Issues

Earlier this week, the Huffington Post’s Jennifer Kerr reported on the practice of tracking of merchandise returns by retailers.  According to the article, some retailers track merchandise returns to identify “chronic returners or gangs of thieves trying to make off with high-end products that are returned later for store credit.”  The article notes that many … Continue Reading

Pineda One Year Later

Just under a year has passed since the California Supreme Court ruled that asking for a customer’s ZIP code during a credit card transaction violates California’s Song-Beverly Credit Card Act.  According to media reports, the court’s decision in Pineda v. Williams-Sonoma Stores, Inc. has spurred more than 200 suits against California retailers.  A roundup of … Continue Reading

California Supreme Court: Retailers May Not Request ZIP Codes During Credit Card Transactions

In a decision with implications for all California retailers, the California Supreme Court ruled [PDF] yesterday that a customer may not be asked to provide his or her ZIP code during an in-person credit card transaction.  At issue in Pineda v. Williams-Sonoma Stores, Inc. was the scope of California’s Song-Beverly Credit Card Act of 1971, Cal. Civ. Code … Continue Reading
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