On March 24, 2023, the Italian data protection authority (“Garante”) approved a Code of conduct (“Code”) on telemarketing and telesales activities. The Code was promoted by various Italian industry and consumer associations, pursuant to Article 40 of GDPR.
The Garante notes that the Code reflects broad industry consensus, and welcomes it as an important step to ensuring the lawful performance of the covered activities. The Garante have been historically active in regulating telemarketing and telesales companies, and has applied some of its largest fines to this sector. We provide below an overview of the Code’s key provisions and obligations.Continue Reading Italian Garante Approves Code of Conduct on Telemarketing and Telesales