Regulators and courts in the EU are increasingly vigilant in relation to privacy practices and policies of large online companies. In recent years and months, the pressure increases not only through privacy-specific regulations and enforcement, but also through the application of consumer legislation. As the below examples from France and Germany show, some courts or … Continue Reading
Following the Guardian’s recent exposé on Whisper’s consumer-privacy practices, alleging that the social-media app that supposedly allows people “to anonymously share [their] thoughts with the world . . . in a community built around trust and honesty,” in fact tracks the geolocation of users who opted out of such data collection, Chairman of the Senate … Continue Reading
Last weekend at South by Southwest (“SXSW”) Interactive, a panel promoted the notion that it is in fact possible to harmonize innovation with kids’ privacy in the app space, but that doing so involves “a lot of work.” In particular, the panel suggested that it takes a conscious desire on the part of app developers … Continue Reading
On January 8, 2014, the French data protection authority, the Commission nationale de l’informatique et des libertés (CNIL), announced that it was imposing a fine of €150,000 on Google, as well as a requirement that Google, within eight days of the decision, publicize the fine on its own website (at www.google.fr) for a period of … Continue Reading
Yesterday the FTC released its annual report of consumer complaints, highlighting identity theft as the leading category of complaints, with 18% of the total. The 2012 report analyzes complaints received by the FTC, certain other federal agencies, state law enforcement agencies, and non-governmental organizations such as the Better Business Bureau. After identity theft, consumers filed the … Continue Reading
California Attorney General Kamala Harris has made good on her promise to get tough with mobile app makers that fail to provide privacy policies in their apps. Yesterday, her office sued Delta Airlines for violating the California Online Privacy Protection Act (“CalOPPA”), which requires providers of websites and “online services” to conspicuously post privacy policies … Continue Reading
On Thursday, the Federal Trade Commission (“FTC”) hosted a workshop to explore the practices and privacy implications of comprehensive data collection. The event gathered consumer protection groups, academics, privacy professionals, and business and industry representatives to examine the current state of comprehensive data collection, its risks and potential benefits, and what the future holds for … Continue Reading
On Thursday, November 15, 2012, Judge Robert S. Lasnick of the Western District of Washington dismissed Del Vecchio v. Amazon, stating that the parties had reached a settlement, the details of which were not disclosed. The suit had alleged (among other things) that Amazon used Flash cookies to backup and “respawn” browser cookies that plaintiffs … Continue Reading
California Attorney General Kamala Harris has formally warned 100 app developers that their apps are not in compliance with the California Online Privacy Protection Act (OPPA). Harris has given these developers 30 days to come into compliance by “conspicuously post[ing] a privacy policy within their app that informs users of what personally identifiable information about … Continue Reading
At the Wired for Change conference earlier this week, FTC Chairman Jon Leibowitz noted that the FTC is developing a “nutrition label” for data collection and use, modeled after the nutrition facts label for food and beverages. Leibowitz reportedly said that the agency’s chief technologist and the Bureau of Consumer Protection are working to identify … Continue Reading
According to a recent study released by the Future of Privacy Forum (FPF), the number of mobile apps with privacy policies has grown rapidly since September 2011. The study examined the top 25 free and 25 paid apps in the Apple iOS, Google Play, and Kindle Fire app stores, for a total of 150 apps. Of the apps reviewed, the study found … Continue Reading
Two reports have recently been released that look at consumer perceptions of online privacy issues and examine user tracking practices on popular websites. TRUSTe Privacy Index TRUSTe released its Privacy Index for the second quarter of 2012, which measures consumer confidence in their online privacy. The numbers show that consumers are concerned about web privacy … Continue Reading
The afternoon panels at yesterday’s FTC workshop focused on mobile issues, with the first focusing on mobile advertising disclosures and the second focusing on mobile privacy disclosures. Some themes were common to both panels. In particular, panelists in both sessions identified the unique challenges of designing disclosures that will effectively communicate with consumers who often … Continue Reading
This week, the U.K.-based GSM Association unveiled voluntary app privacy guidelines, which are being implemented by several major European mobile telephone service operators for their own branded applications. According to the GSM Association, the companies adopting these guidelines includes Deutsche Telekom, France Telecom – Orange, Telecom Italia, Telefónica, and Vodafone. This development follows last week’s announcement of an agreement by Amazon, Apple, Google, Hewlett-Packard, Microsoft, … Continue Reading
An action brought by the Electronic Privacy Information Center (“EPIC”) asking that the FTC be compelled to enforce its Google Buzz consent order (previously described, here) was dismissed by Judge Amy Berman Jackson of the United States District Court for the District of Columbia, who held that “enforcement decisions are committed to agency discretion and … Continue Reading
Yesterday California Attorney General Kamala D. Harris announced an agreement she forged among Amazon, Apple, Google, Hewlett-Packard, Microsoft, and Research in Motion to ensure that mobile device apps that collect personal information contain privacy policies. The agreement is designed to ensure that mobile apps comply with the California Online Privacy Protection Act, which requires operators of commercial … Continue Reading
