On July 9, 2026, the Court of Justice of the European Union (“CJEU” or “Court”) delivered its judgment in Sky Österreich Fernsehen (C-234/25), deciding that a streaming offering constitutes a digital service under the Consumer Rights Directive (Directive 2011/83/EU), rather than digital content, where the trader’s offering is of a dynamic nature and goes beyond the stable or continuous provision of specific content. As a result, providers of such streaming offerings cannot rely on the Consumer Rights Directive’s exception to the right of withdrawal for digital content.

The judgment has broad implications for providers of personalised digital services, as it affects whether consumers can cancel a subscription during the 14-day withdrawal period and, if they do, how much providers may charge for use of the service during that period.